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Customer Testimonials
The staff is friendly and knowledgeable.
Great service. Helpful staff. Had what I needed in stock.
Great staff -- knowledgeable and informative -- staff is quick to rely on each other for information/support.
Great selection of e-bikes and every possible accessroy!
Friendly staff and friendly service and friendly customer service and helpful as always. Kevin where's my new free gifts ?
Good parts and service.
I had a great experience buying my new mountain bike through Mark at Freewheel, he was extremely knowledgeable and helped me fully understand my options!
Customer service is outstanding
Very helpful service and very friendly staff. My favorite LBS.
Personalized, straightforward service.
easy online ordering, was ready the next day for pick up. thanks
I will drive the extra mile to goto freewheel in Richfield! Awesome service and staff. Thanks Andrew!
Great service!
Me encantan sus productos en especial la marca Orbea y el servico es excelente. Andrew y Tom dan un excelente servicio al cliente! 100% recomendado!
Sales and service folks are always helpful. Yesterday I came in looking to buy some valve cores for my tubeless setup, but they don't sell them. To make sure I didn't walk away empty handed, the service guys just gave me a handful of used ones they'd pulled from bikes they'd worked on. I was able to get my tires back in shape without having to wait for an Amazon order of the valve cores. This kind of service is why I've always trusted the folks at Richfield Penn Cycle-now-Freewheel. Also, they always treat this fat old lady like a real cyclist.
The service team is amazing! I will go nowhere else. What a wonderful asset for the neighborhood!
Tom’s help was extremely appreciated!
Knowledgeable and honest service
Very helpful staff
The service was incredible! Our salesperson helps my son understand bike safety and security!!
Fast, friendly, high-quality, knows and remembers me and my bike
Service was wonderful.
Service has been exceptional: friendly, attentive, competent. I've had a triky problem with my bike that has been hard to figure out and so, to fix. I have felt that the staff take seriously my concern and seem determied to help me. That feels good.
Great customer service.
Knowledgeable staff. Very helpful!
Had everything I needed to go with my new bike. Staff was very knowledgeable and was able to make recommendations without hesitation. Overall a great experience!!
The staff knows their stuff!
Best service guys
Excellent!
Fulfilled all first level tune ups on time. Flawless tuneup and clean up of bike for the new season
Work completed on time and on budget.
Knowledgable, friendly team that isn't trying to sell, just helping you find the right bike.