Customer Testimonials

I was treated very professionally, the store is very clean and organized, the staff member that serviced my bike was very detailed about a brake service I need to get and the prices seem fair. I’m definitely going back.

Great bikes. My sales guy was very helpful.
Very happy.

Very friendly and helpful service. Clean and organized store.

Lots of locations good staff good selection

Great customer service. Friendly!

Friendly
Efficient

You had the items I needed, and weren't 100% focused on making the sale as fast as possible. In short, you are quite different from Penn or Eric;s.

I came in needing a battery for my Cateye. They had the battery in stock. They installed it for me and reset the time and set up the speedometer so it was ready to hook on my bike. I put the cat eye back in place on my bike and the speedometer and the odometer and the clock are working correctly. Thank you guys for the good service.

Great selection of bikes and accessories. Love Trek bikes. Friendly, knowledgable staff.

Thanks for tuning up and cleaning my son’s bike up for the summer! Great service, friendly employees.

Worked with me and were great at giving honest advice

Service was outstanding! Excellent selection of products and good pricing.

Felt like the staff person did very well to get us the right product

Helpful and Knowledgeable. Thank you.

The people at The Richfield store are friendly and welcoming. Great experience! Thank you!

Helpful, listened

We like Marty!

Very good work done on my bike

Great customer service knowledge staff.

Great service and knowledge!

I have bought and serviced my bikes at Freewheel Bike Richfield for 12 years because of the tremendous customer experience and satisfaction I receive from the store's employees.

Ben knew the Trek bikes!! And he listened very well to my concerns and questions. I know my grandsons will have great bikes with which to explore. Thank you.

Great staff, good selection

Great products—and excellent service!

Very helpful and easy to approach.

Friendly, knowledgeable staff found me exactly what I was looking for and at a great price.

My wife and I stopped to seek information and possibly purchase a bike for me. The young salesman was friends, knowledgeable and very helpful! Walked out with a new TREK!

I WOULD HIGHLY RECOMMEND THESE FOLKS TO ANYONE INTERESTED IN GETTING INTO THE BICYCLING ARENA!

First name removed H. Last name removed
Montevideo, MN

Everything but my chain-guard that I hope you still have

Helpful staff

Friendly service