- Phone: 6128667540
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Customer Testimonials
Great products and knowledgable staff. The 15% discount at time of purchase for other products was nice, but probably would've bought more at 20-25% off.
staff was very friendly and helpful. it was great
good work done promptly
Service was exceptional and treated each of our three kids of similar age and size, as individuals. Much appreciate the personal service and support, thank you!!
Tom and went out of his way to help find what I needed
Great customer service - they're helpful and efficient. They have a great set-up for handling customers with COVID.
Andrew at your Richfield location does a great job. He’s friendly and very knowledgeable.
Most importantly, the mechanical work seems so far to be done right, and the first time as well.
Secondly, the people at the Richfield store seem ptrofessional and that they appreciate the business.
Mainly, the mechanical work is my main issue. I have an issue that needs fixing on my gravel bike, and will be greatly relieved if they can adjust it promptly. I know that during these Covid-19 times it is much more difficult for shops, but I need a shop that I can rely on to bring my expensive bikes to.
Even during Covid service was very good and I was there on a busy Saturday. They were great about letting me test drive the bike. Also very helpful explaining how the bike works as it’s an electric bike. Good experience all around and I LOVE my new bike!
Wonderful, friendly, and caring service and response to needs.
Ben was very helpful on the phone and found the bike I was looking for. After 2 hrs, the bike was all set up and ready for pick up. Would definitely recommend going to this store.
Helpful staff
Staff (Jamie) was excellent. We bought a new bike and helmet.
Friendly and knowledgeable service.
Andrew at the Penn Avenue shop is always extremely helpful and professional. Thank you.
Excellent service
Great to have you open & helping so much during the Covid times. Thanks for being so helpful!
I got great sales help and advice about products.
Gentleman who helped us set up the bike was excellent. Super helpful and encouraging to my son.
Great customer service and that didn’t try to up sell me on a bike
Friendly and knowledgeable staff
Andrew is always fantastic at providing expert help, guidance, and work!
Very knowledgeable and friendly staff!
Super helpful staff. It's the reason why I still will buy non-direct to consumer brands, is shops like these.
Great location, good customer service, great turnaround. I would highly recommend
One of the best and the service is always welcoming..
Willingness to help until I found the right helmet including calling another store to check on inventory. Thank you.
Expert advice on bikes and services
First name removed was very friendly and helpful in picking out some new shoes.
The staff was so attentive and friendly! We found the perfect bike for my daughter!!