Customer Testimonials

Knowledgeable staff
Good selection
Clean & tidy

So far you seem to be as good as Penn Cycle. I am sure it is more difficult with the virus.
Takes longer for repairs etc. In the past Penn Cycle would service a lot of things when you came in and would not need to leave bike.
Keep up the good work!!!

You’re awesome!

Good service and knowledge on parts, etc. -- also called main store.

Prompt service, good safety precautions.

Everything was perfect.

Great helpful staff

I've always felt confident after picking up my bike that it was it good, safe condition. That's why I come back year after year for a checkup, whether I have any issues or not.

Tom was very helpful! What I liked most is he talked directly to my 11 year old (whom we bought the bike for) and gave him information on how to keep his bike safe.

The two individuals helping us were respectful and patient. He demonstrated impressive expertise. Experience helped to further repair my sons relationship with cycling. Afraid to ride until very recently, as his grandfather was killed while competing in a cross country bike race at the same time that my son was learning to ride a bike. Thanks for the help I received at the shop, my son is confident and eager to ride his bike each day.

Freewheel almost always has the products that I need. And when they don't, they have professional and knowledgeable staff to figure things out.

Professional, knowledgeable, helpful, friendly. fun.

Friendly, knowledgeable people!

customer service very good

fast friendly and all around awesome

Friendly Staff

Knowledgeable Helpful Staff

Good people in the Penn Ave.store.

Friendly, knowledgeable service and high quality products.

Excellent and quick service

Andrew knows me and my bike and does a great job of keeping me on the road!

Very knowledgeable staff and quick repair work. I highly recommend this shop for both sales and service.

Tom from Richfield store was fantastic! Great service.

Super accommodating and easy to work with. The store manager really took care of us and made the process simple for my elderly father. A+

Great help from Ben in the Richfield store

I stopped in to get a broken shifter cable broken and the tech stop and fixed it on the spot. Great fast service and good advice for the future.

Really great service. I got all of my questions answered, and more. I felt that they cared whether I was happy with the service.

Expert advice, friendly and personable customer service, high quality products, and a feeling that I didn't just buy a bike: I found a new way of experiencing the world.

Very customer friendly and personalized

knowledgeable and proffesional