- Phone: 6128667540
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Customer Testimonials
Sales person was helpful and informative
Freewheel staff are knowledgeable and helpful. Service is provided timely and repairs completed with excellence.
I have been a Trek owner for over 20 years. Throughout that time I have receive the best service! Purchasing my new bike was loads of fun and everything was explained and carried out smoothly and efficiently. Thanks for the great service!!!
Great friendly service
Friendly helpful staff. Particularly Tom L.
Very honest and helpful. Quality work.
Prompt and friendly service and staff, very informative.
Thoughtful feedback and engagement from the staff.
Immediate repair of the bike. Unbelievable customer service.
You guys should offer customer service and bike maintenance classes and invite the guys from Eriks. They could use a lesson!
Thanks for what you do!
Very knowledgable and helpful
Service is great. There seems to be no efforts made to sell or to sell a more expensive item than is necessary
great service! thank you
You have great people there
Customer service was approachable and knowledgeable.
great service and friendly guys in the shop
I was blown away that a service person could help replace a couple spokes and true my wheel on the spot! I was expecting at least an overnight, if not a few day turn around.
Quick friendly service.
love getting to test ride your bikes! Service is awesome. That club thing for monthly discounts rocks!
People went above and beyond in fixing my problem and the charge was very reasonable.
The staff at the store were great. Very nice and know the products very well.
Great + friendly service from Tom!
Great staff. Flexible and knowledgeable.
Very helpful fast service!
clear explanation of merits of various products
Friendly and knowledgeable staff.
Knowledge of salesperson, no pressure approach, allow multiple bike trials.
I patronized Penn Cycle for over 20 years, and have been coming to Freewheel since you opened in the same location. I trust the technicians and have always been very pleased with the quality of the service - advice, technical skill and customer service.
Good service. Helpful staff. Good inventory of parts like tires, brakes, tools ect.
Very friendly and prompt service! Reasonable prices for parts and labor.
Friendly and knowledgeable

Excellent customer service