- Phone: 6128667540
- Visit Website
Customer Testimonials
Penn Cycle has always been the best and many of the same people are still with you so I am sure that will continue. So far it has continued and we always highly recommend you. We have been a customer for many years.
First name removed and Pat Last name removed
Knowledgeable sales folks. Willingness to provide immediate service.
I needed to get two bikes packed up and ready to ship to Florida. Freewheel made this happen quickly and at a reasonable price. Excellent service and friendly staff!
Service manager Andrew is THE best. Pass 7 bike shops to get to him. Pay him more money.
Jaime was very helpful.
Always patient and knowledgeable. Great service!
Very friendly service. They ask good questions to find out what I need.
Friendly and knowledgeable staff.
The customer service was fantastic.
I like the people at the Richfield location. They’re the reason I’m loyal to that shop.
The helpfulness of the staff
Service is exceptional
I always expect that certain maintenance will take time and that I'll need to leave my bike(s) overnight. But the number of times where the employees will get things done on my bikes while I wait is way more than I expected. That is tremendous customer service and it goes a long way to solidifying my ongoing patronage in the future. In addition to that, I feel like I get quality information about the type of equipment I'm in the market to buy.
This was my first visit since Freewheel took over the Richfield location. I liked the vibe much better. The people working there seemed genuinely friendly -- no attitude. I'll be back.
Friendly, knowledgeable advice from Ben, regarding the purchase of platform pedals for my wife's fat bike. Thank you.
Very efficient and have solid knowledge of how to service the bike. Great store in my neighborhood!
I found them to be extremely helpful and supportive; they taught me how to make a fix on a bike trainer so I could do it at home. Just great service.
fast service
Great staff who helped me.
Convenient location, very friendly staff.
Outstanding customer service!
Friendly, helpful, knowledgeable, easy to work with
Asked for product and employee was quick and responsive. Great service!
Excellent classes. Great personalized service on bike fitting. Good discounts with plan.
Great staff!
Very friendly and knowledgeable staff that is willing to share what they know and help you find what you are looking for that is within your budget.
You had what I was looking for at a fair price.
Great products and service
location was right
Extremely good service and advice.