Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Consistency of performance, quick access to service, good communication

Report a concern   June 2, 2026 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Outstanding

Report a concern   June 2, 2026 — Rated 10 out of 10 by M.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service.

Report a concern   June 2, 2026 — Rated 10 out of 10 by M.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service and qualified technicians.

Products are good 👍🏻
But I think replacement parts are ridiculously expensive!!!

Report a concern   June 2, 2026 — Rated 9 out of 10 by Pamela Schwachter Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good Customer service

Report a concern   June 2, 2026 — Rated 10 out of 10 by Ora Zalme Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You stand behind your words
, your staff in the service department are really nice people!
They take good care of us!!!
Judy Zalme

Report a concern   June 2, 2026 — Rated 10 out of 10 by G.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

It’s all good

Report a concern   June 2, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service and dependability

Report a concern   June 2, 2026 — Rated 10 out of 10 by Jerome Angel Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service.\nReal nice people treat you like family

Report a concern   June 2, 2026 — Rated 10 out of 10 by Samantha Rodriguez Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   June 2, 2026 — Rated 10 out of 10 by Chris Jackson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and efficient.

Report a concern   June 2, 2026 — Rated 10 out of 10 by K.B. Don Franklin Ford - Service
What do you like about our products and services?

Everything was outstanding, very respectful and helpful atmosphere, our salesman Cody, was very helpful and didn't give up until he got us the car, with the right price range. We are loving our vehicle.

Report a concern   June 2, 2026 — Rated 9 out of 10 by T.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service department very efficient

Report a concern   June 2, 2026 — Rated 9 out of 10 by B.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

This last visit, my wife was in and out before she could get comfortable sitting down...that's quick service.

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.W. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Price points

Report a concern   June 2, 2026 — Rated 10 out of 10 by P.R.P.R.S.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast at times

Report a concern   June 2, 2026 — Rated 10 out of 10 by W.F. Don Franklin Ford - Service
What do you like about our products and services?

Friendly people!

Report a concern   June 2, 2026 — Rated 10 out of 10 by A.N. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

The people were good. Everyone was nice. They try to help you out and give you the best possible I would recommend you all to everyone. Good job keep I’m very pleased. God bless you all.🤗🤗🤗

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.M. Don Franklin Russell Springs Service
What do you like about our products and services?

Our salesman (Blake Last name removed) is a great person and Luke in service is also very nice

Report a concern   June 2, 2026 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, professional and competent service

Report a concern   June 2, 2026 — Rated 9 out of 10 by R.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

It’s close to home and all of the service people that I dealt with were very nice

Report a concern   June 2, 2026 — Rated 10 out of 10 by Denice Tackett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great prices and they will actually negotiate with you, friendly staff also!

Report a concern   June 2, 2026 — Rated 10 out of 10 by Paul White Don Franklin London Ford - Service
What do you like about our products and services?

Knowledgeable technicians !!

Report a concern   June 2, 2026 — Rated 10 out of 10 by Brady Lawless Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Sales people are absolutely amazing
Service are nice
Seem like a very honest, trustworthy and hard working group of people

Would buy from again

Report a concern   June 2, 2026 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

Speed

Report a concern   June 2, 2026 — Rated 10 out of 10 by R.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone in the service department is always very friendly and professional. They take the time to let me know what they are doing to fix any issues I have had. I Would definitely recommend them.

Report a concern   June 2, 2026 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The product

Report a concern   June 2, 2026 — Rated 9 out of 10 by C.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Can usually find what I’m looking for

Report a concern   June 2, 2026 — Rated 10 out of 10 by Mark Kendall Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was awesome. Easy to work with and very helpful with my Genesis. First Genesis and love it. As a sales rep on the road everyday a dependable nice auto is a pleasure and makes the days easier and less tiring.

Dan was so helpful and knowledgeable!

Mark Kendall

Report a concern   June 2, 2026 — Rated 10 out of 10 by T.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional staff members always willing to help and go the extra mile to accommodate the customer.


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