Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything was great

Report a concern   December 3, 2025 — Rated 9 out of 10 by D.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Easy to deal with and close to home.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Jacqueline Thomas Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly great place

Report a concern   December 3, 2025 — Rated 10 out of 10 by Shawnda Richmond Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and can ask any question or concerns you may have

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I love my blue Kia K5 Sport

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The speed of repairs and accuracy

Report a concern   December 3, 2025 — Rated 10 out of 10 by G.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service, nice personnel.

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly, courteous and very helpful with my questions and concerns.

Report a concern   December 3, 2025 — Rated 10 out of 10 by F.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Excellent customer service

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very helpful service department and service was fast

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Cori in the Service Department was really outstanding. She got me in quickly and communicated well with me. She was very helpful, transparent and answered all of my questions.

Report a concern   December 3, 2025 — Rated 10 out of 10 by James Jones Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The outdoor center service was absolutely awesome.

Report a concern   December 3, 2025 — Rated 10 out of 10 by N.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Always great service!

Report a concern   December 3, 2025 — Rated 9 out of 10 by M.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick to get in for service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.J. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very professional and helpful

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nice clean new facility. Quick service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Gary Dile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman a great job

Report a concern   December 3, 2025 — Rated 10 out of 10 by Lanora Long Don Franklin Auto
What do you like about our products and services?

Very exceptional work and everyone is so friendly.

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.R. Don Franklin Russell Springs Service
What do you like about our products and services?

Friendly and seems to be efficient.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very good

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly staff

Report a concern   December 3, 2025 — Rated 10 out of 10 by Amanda Shelton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Super nice vehicle very friendly atmosphere

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.F. Don Franklin Ford - Service
What do you like about our products and services?

They take care of people like they are family

Report a concern   December 3, 2025 — Rated 10 out of 10 by Lois Southwood Don Franklin Monticello Service
What do you like about our products and services?

I trust that the job will be done right

Report a concern   December 3, 2025 — Rated 10 out of 10 by Darlene Johnson Don Franklin Ford - Service
What do you like about our products and services?

Very kind and caring staff!

Report a concern   December 3, 2025 — Rated 9 out of 10 by Ronnie Atwood Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great products and great service.
Everyone involved is very knowledgeable and helpful.

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.W. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick fast friendly

Report a concern   December 3, 2025 — Rated 10 out of 10 by Joshua Tucker Don Franklin London Ford - Service
What do you like about our products and services?

Clear communication

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I appreciate the kindness shown to me as a new customer, not knowing where to go or who to speak with. The man helping me when I initially arrived in the service department was very kind, helpful, and patient. The service was extremely fast, which I appreciate. The total I was charged was reasonable as well.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Kenneth Lansing Don Franklin Burkesville Service Department
What do you like about our products and services?

Reliable


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