Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 29, 2025 — Rated 10 out of 10 by Charlotte Caudill Don Franklin Lexington GM Service Department
What do you like about our products and services?

So happy we went back to Don Franklin!

Report a concern   December 29, 2025 — Rated 10 out of 10 by C.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Oil change service can be done on Saturday.

Report a concern   December 29, 2025 — Rated 10 out of 10 by B.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff, quick service, good prices

Report a concern   December 29, 2025 — Rated 10 out of 10 by Gregory Larue Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Darryl is my salesperson and is very knowledgeable and answered all my questions.

Report a concern   December 29, 2025 — Rated 10 out of 10 by B.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and a clean facility

Report a concern   December 29, 2025 — Rated 10 out of 10 by Robin Ramsay Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Didn't get a car but the sales man When above and beyond I appreciate everything he did for me

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset KIA Sales
What do you like about our products and services?

People we worked with was great

Report a concern   December 29, 2025 — Rated 10 out of 10 by P.P. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bryan was very friendly and professional from the moment he met us on your lot. He was very informative and great to work with. Your team was also very friendly. This was the first time we enjoyed the process of buying a car.

Report a concern   December 29, 2025 — Rated 10 out of 10 by D.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good customer service

Report a concern   December 29, 2025 — Rated 10 out of 10 by C.G. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

You have a very warm friendly comfortable environment and team. Everyone that I spoke with and that assisted me were very kind they knew what to do they were friendly and were very helpful. I am seriously considering purchasing a 2025 Kia Soul from your dealership and a lot of it has to do with the people that work there.

Report a concern   December 29, 2025 — Rated 10 out of 10 by Brenda Bennett Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The best salesman in Tim Churchill!! He was patient and kind with me as I test drove several cars. He answered many questions and researched other cars. David was very kind and helpful and honest as he managed the pricing and trade in. David and Tim are delightful and friendly to work with!!
I’ve been a loyal Franklin’s buyer since they started here. I love the service department as they are always fair and informative. I always recommend Franklin’s to anyone who asks about where to buy an excellent car ❤️

Report a concern   December 29, 2025 — Rated 10 out of 10 by W.V. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Stanley was very helpful went upbove and beyond for me

Report a concern   December 29, 2025 — Rated 10 out of 10 by Jennifer Baker Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Very friendly service and definitely family oriented Ty Cobb did an Amazing job!

Report a concern   December 29, 2025 — Rated 10 out of 10 by Sharon Hayes Don Franklin CDJRF Sales Department
What do you like about our products and services?

Always friendly, and willing to help you in any way possible

Report a concern   December 29, 2025 — Rated 9 out of 10 by B.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Local

Report a concern   December 29, 2025 — Rated 9 out of 10 by L.N. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Easy to work with!

Report a concern   December 29, 2025 — Rated 10 out of 10 by J.K. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly

Report a concern   December 29, 2025 — Rated 10 out of 10 by S.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Kind helpful staff

Report a concern   December 29, 2025 — Rated 10 out of 10 by Hope Simpson Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very good sales staff, easy to deal with. Great dealership

Report a concern   December 29, 2025 — Rated 10 out of 10 by Carin Cocanougher Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Great Service

Report a concern   December 29, 2025 — Rated 10 out of 10 by A.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly and did great work getting me a car. Thank you

Report a concern   December 29, 2025 — Rated 10 out of 10 by Cory Smith Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was fast got my deal done Harley was great

Report a concern   December 29, 2025 — Rated 10 out of 10 by Logan Brown Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin Lexington really helped me get in a better financial situation. I am thankful for the professionalism and prompt service they provided.

Report a concern   December 28, 2025 — Rated 10 out of 10 by R.C. Don Franklin Auto
What do you like about our products and services?

Everything

Report a concern   December 28, 2025 — Rated 10 out of 10 by C.L. Don Franklin London Ford - Service
What do you like about our products and services?

Great friendly place to have your car worked on

Report a concern   December 28, 2025 — Rated 10 out of 10 by H.G. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Don’t have any problems out of them

Report a concern   December 28, 2025 — Rated 10 out of 10 by E.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent

Report a concern   December 28, 2025 — Rated 10 out of 10 by K.R.Y. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Very quick process and staff were knowledgeable and very friendly.

Report a concern   December 28, 2025 — Rated 10 out of 10 by Callie Bryant Don Franklin Burkesville Service Department
What do you like about our products and services?

They are so nice and they tell you what you need to do at service.

Report a concern   December 28, 2025 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Personable and very helpful customer service


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