Customer Testimonials
Nice clean facilities
Dodge service department
They listen to me.
Service
Very friendly people. They got my car in and serviced in a short time. Been going there for a long time.
Quality and great service department
Tyler is always great polite and helpful
Our original salesman (Cody Isaacs) and the ongoing wonderful customer service from the whole team.
Love my Nissan truck frontier. Your employees are so exceptional. They are so kind when I have an automotive need. Thanks
Friendly staff and clean waiting room with complimentary coffee
They took me right in, replaced my dash board cover perfectly. In addition, I appreciate the GoodWill program that was establish for dodge owners who rams were out of warranty to replace the wrinkle cover on a 60/40 split payment. As always the guys did an outstanding job.
Service was awesome staff very gracious and helpful
Your personnel are seasoned and helpful. Thanks 😊
Friendly
I love my Nissan. Staff seem to always be helpful, wait isn't long.
I had a great experience with this dealership from start to finish. The sales team was friendly, knowledgeable, and made the buying process smooth and stress-free. They answered all my questions and helped me find the perfect vehicle. Their service and maintenance department has also been excellent—professional, efficient, and easy to work with. It’s great knowing they’ll take good care of my vehicle moving forward. Highly recommend!
I like the quality of the vehicles and the staff are amazing! Top notch crew
We’ve purchased 3 vehicles from Don Franklin Russell Springs, all good. Usually don’t have any trouble getting them in for service.
The service, education, and commitment.
Quick service and did what you said you were going to do
Friendly and fast service.
Service was done in a timely manner. Service advisor was outstanding !!
Good people
Good experiences.
Job done as requested. Vehicle checked for recall. Also done
The guys at Don Frank are always nice. Especially Jimmy Piecock. He’s the best phone answering service machine I’ve ever talked to. Give that fine young man a raise please.
I like the report I get after the work is done. Not just the bill
James and Larry did a great job with my car very professional.
Service department super nice, explained all they were going to do!👍
Quickly in and out on my lunch for oil changes
They communicated very well on the repairs