Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   June 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Terrence was great and very professional, overall I had a great experience.

Report a concern   June 25, 2026 — Rated 9 out of 10 by Barry Hill Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great people ! Great Vehicles !
Report a concern   June 25, 2026 — Rated 10 out of 10 by J.E. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast service

Report a concern   June 25, 2026 — Rated 9 out of 10 by K.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick
Report a concern   June 25, 2026 — Rated 9 out of 10 by D.D.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very knowledgeable

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.G. Don Franklin Monticello Sales
What do you like about our products and services?

Fast and easy
Report a concern   June 25, 2026 — Rated 10 out of 10 by Charleene Thompson Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Our son works there! Cody Thompson

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

No issues

Report a concern   June 25, 2026 — Rated 10 out of 10 by Robin Yaden Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and professional

Report a concern   June 25, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service with a friendly family atmosphere.
Report a concern   June 25, 2026 — Rated 10 out of 10 by Barry Smith Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Our sales person was the absolute best I got the vehicle I wanted in the color I wanted this is the 3rd vehicle we have bought from don Franklin just a great experience all around

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

No waiting!
Report a concern   June 25, 2026 — Rated 10 out of 10 by F.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

The service team are very helpful and polite in answering any questions I have in regards to my service!! VERY Satisfied Great Team
Report a concern   June 25, 2026 — Rated 10 out of 10 by C.N. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick service
Service mgr listened to my concerns & made reasonable recommendations.

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly people and costumer satisfaction

Report a concern   June 25, 2026 — Rated 9 out of 10 by R.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast service

Report a concern   June 25, 2026 — Rated 10 out of 10 by James Rogers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony was very helpful .

Report a concern   June 25, 2026 — Rated 10 out of 10 by R.W.I. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Great environment, friendly staff and the dealership is very welcoming from the time I walked til the time I departed

Report a concern   June 25, 2026 — Rated 10 out of 10 by Wilhemina Campbell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Best customer service in the state of Ky. Tim Wells and his team are on top of their game. Won’t buy from anywhere else.

Report a concern   June 25, 2026 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

How fast it was and how nice the people where. They went over everything after the service was done.
Report a concern   June 25, 2026 — Rated 9 out of 10 by G.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice staff, like waiting area. Only downfall is that it took 1 hour and 30 minutes for a scheduled oil change and tire rotation
Report a concern   June 25, 2026 — Rated 10 out of 10 by Debbie Stringer Don Franklin Monticello Service
What do you like about our products and services?

Fast friendly service

Report a concern   June 25, 2026 — Rated 10 out of 10 by A.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Over all great service

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.P. Don Franklin Monticello Service
What do you like about our products and services?

Service and staff was outstanding

Report a concern   June 25, 2026 — Rated 10 out of 10 by G.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always have honest, excellent customer service!

Report a concern   June 25, 2026 — Rated 10 out of 10 by J.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Love our new truck. The whole buying process was enjoyable.

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.L. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I like the low key sales pitch. The salesmen are genuine and I never felt I was being scammed or taken advantage of. They truly tried to help me and kept my best interest at heart.

The direct text messages and phone calls keeping me in the loop of how things were progressing was appreciated.

Report a concern   June 25, 2026 — Rated 10 out of 10 by S.B. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and prompt service!

Report a concern   June 25, 2026 — Rated 10 out of 10 by J.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Services - I've been using DF Service Department for normal maintenance plus other service requirements since I purchased my Ram 1500 in April 2017. My truck now has nearly 182,000 miles on it and I've always been very satisfice with the service and the courtesy of the employees.
Report a concern   June 25, 2026 — Rated 10 out of 10 by R.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service department! Very professional and courteous

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