Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 10, 2025 — Rated 10 out of 10 by C.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Very good service and very nice staff!

Report a concern   October 10, 2025 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and knowledgeable staff. Affordable and dependable vehicles

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Austin was fabulous. We bought a car for my daughter, and he was friendly, helpful, and informative. He did everything he could to make our experience a pleasant one. I will highly recommend your products and services to my friends!

Report a concern   October 10, 2025 — Rated 10 out of 10 by Samantha Parks Don Franklin Campbellsville Service Department
What do you like about our products and services?

When they found out it was going to take more than one day they got me into a rental right away, since I had no other transportation for the second day to get to work! Very friendly and went above and beyond.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Alex Rudd Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very friendly and they make sure you’re always updated with what’s going on with your car.

Report a concern   October 10, 2025 — Rated 10 out of 10 by W.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great and awesome

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.J. Don Franklin Burkesville Sales
What do you like about our products and services?

Worked to find me what I wanted

Report a concern   October 10, 2025 — Rated 10 out of 10 by Linda King Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have a new Nissan Sentra. I’m very happy with the driving and looks of this pretty black vehicle.

Report a concern   October 10, 2025 — Rated 10 out of 10 by B.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The people and the service plus the coffee ☕️

Report a concern   October 10, 2025 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Fast Service Department

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Good service and clean environment for waiting.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Jim Boles Don Franklin Bardstown - Service
What do you like about our products and services?

Good pricing. Quality products. Great service

Report a concern   October 10, 2025 — Rated 10 out of 10 by Gary Pendegrist Don Franklin Bardstown - Service
What do you like about our products and services?

They were fast and friendly

Report a concern   October 10, 2025 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and friendly with concerns for the customer.

Report a concern   October 10, 2025 — Rated 10 out of 10 by D.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I was treated well and everyone was helpful.

Report a concern   October 10, 2025 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Absolutely great!!!

Report a concern   October 10, 2025 — Rated 9 out of 10 by T.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and informative and professional

Report a concern   October 10, 2025 — Rated 9 out of 10 by D.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy to schedule and can drop off and pick up later or can wait for service

Report a concern   October 10, 2025 — Rated 9 out of 10 by D.N. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly and answered all my questions

Report a concern   October 10, 2025 — Rated 10 out of 10 by E.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is friendly and great to talk to - especially Jen - even when it is super busy and/or backed up!

Report a concern   October 10, 2025 — Rated 10 out of 10 by Shirley Mcclure Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service, wonderful people. Always do a wonderful job

Report a concern   October 10, 2025 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone is genuinely nice and focused on customer service.

Report a concern   October 10, 2025 — Rated 10 out of 10 by G.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They all are very helpful and polite

Report a concern   October 10, 2025 — Rated 10 out of 10 by Phillip Davidson Don Franklin Burkesville Service Department
What do you like about our products and services?

Helpful staff very friendly

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly staff. Service is excellent.

Report a concern   October 10, 2025 — Rated 10 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug in the service department at Nissan had excellent customer service and answered all of my questions in a timely manner. I had my car back in less than 24 hours

Report a concern   October 10, 2025 — Rated 10 out of 10 by Joe Oldfield Used Cars Don Franklin Somerset GM Service Department
What do you like about our products and services?

I was treated the best and would recommend your service department very highly thanks Joldfield

Report a concern   October 10, 2025 — Rated 9 out of 10 by M.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great customer service! I feel confident that when I take my vehicle to Don Franklin for service I get excellent service! Super friendly employees!

Report a concern   October 10, 2025 — Rated 10 out of 10 by Jerry Sexton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Sell Chevrolet and gmc trucks, can’t go wrong there. Guys in service from the ones who scheduled service, write ups and mechanics all have got control and know what they are doing.

Report a concern   October 10, 2025 — Rated 9 out of 10 by J.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick and on time. Everyone was polite and professional.


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