Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 9 out of 10 by A.S. Don Franklin London Ford - Service
What do you like about our products and services?

Every thing

Report a concern   February 26, 2026 — Rated 10 out of 10 by Debbie Morningstar Don Franklin Ford - Service
What do you like about our products and services?

Prompt and friendly. Nice facility.

Report a concern   February 26, 2026 — Rated 10 out of 10 by John Shofner Don Franklin Ford - Service
What do you like about our products and services?

Very good!
Report a concern   February 26, 2026 — Rated 10 out of 10 by Guy Pike Don Franklin Monticello Service
What do you like about our products and services?

Punctural friendly and cost effective

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.O. Don Franklin Russell Springs Service
What do you like about our products and services?

Very professional Top of the line product. Very helpful

Report a concern   February 26, 2026 — Rated 10 out of 10 by Daryl Branham Don Franklin Burkesville Service Department
What do you like about our products and services?

You go out of the way to make sure your customers are happy and satisfied with the service you provide

Report a concern   February 26, 2026 — Rated 10 out of 10 by W.V. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Nice people great atmosphere and quick service.
Report a concern   February 26, 2026 — Rated 10 out of 10 by William Claywell Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   February 26, 2026 — Rated 10 out of 10 by Deborah Green Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Connor has been a great salesman and attentive to my needs to stay within my budget but meet my desire for beauty and quality. And you had exactly the car I had been looking for! I'm excited! Don Franklin Hyundai is the place to go! I'm from Louisville KY and it's worth the drive!
Report a concern   February 26, 2026 — Rated 10 out of 10 by K.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very nice people!
Report a concern   February 26, 2026 — Rated 10 out of 10 by G.N. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always available and trying to please customers.
Report a concern   February 26, 2026 — Rated 10 out of 10 by Paula Owens Don Franklin Somerset KIA Service
What do you like about our products and services?

I just love my Kia s. This was #4.
Report a concern   February 26, 2026 — Rated 10 out of 10 by W.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Friendly

Report a concern   February 26, 2026 — Rated 10 out of 10 by Danyelle Driggers Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Nice employees, always helpful.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Daniel Cockerham Don Franklin Somerset KIA Service
What do you like about our products and services?

great service and great people

Report a concern   February 25, 2026 — Rated 10 out of 10 by K.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You can easily schedule appointments

Report a concern   February 25, 2026 — Rated 10 out of 10 by P.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

We just bought a Hyundai santa fe hybrid yesterday. Emily was our sale person and I must tell you, she did an excellent job from start to finish. Even the finance guy was a joy to work with. I would definitely purchase another vehicle from Don Franklin Hyundai in Somerset. Top class all the way.
Report a concern   February 25, 2026 — Rated 10 out of 10 by B.C. Don Franklin Monticello Service
What do you like about our products and services?

We listen to what the customer has to say and answers questions

Report a concern   February 25, 2026 — Rated 10 out of 10 by M.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast, friendly, convenient.
Report a concern   February 25, 2026 — Rated 9 out of 10 by J.S. Don Franklin Ford - Service
What do you like about our products and services?

Professional, knowledgeable however cost is always an issue. $150 an hour ????
Report a concern   February 25, 2026 — Rated 10 out of 10 by Kevin Bradley Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always a pleasure to do business with Don Franklin GM. The employees are always friendly, helpful and I always get a great service! Parts Dept always has great prices, products in stock or they'll arrive quickly.
A++ Service and Parts Dept.
Report a concern   February 25, 2026 — Rated 10 out of 10 by Jason Carrico Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and convenient service.
Report a concern   February 25, 2026 — Rated 10 out of 10 by Tabitha Adams Don Franklin Lexington GM Service Department
What do you like about our products and services?

The staff were very friendly and the service for my recall took less than 30 mins to fix! Excellent service with a smile
Report a concern   February 25, 2026 — Rated 10 out of 10 by Tim Bishop Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department was friendly and efficient. Work was performed and completed earlier than expected. I will definitely go back for needed service.
Report a concern   February 25, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very friendly staff and efficient employees

Report a concern   February 25, 2026 — Rated 10 out of 10 by Scott Godbey Don Franklin Bardstown - Service
What do you like about our products and services?

They were great
Report a concern   February 24, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very Good 👍

Report a concern   February 24, 2026 — Rated 10 out of 10 by A.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Fast and easy, got my car in and out in less than a n hour! Nice and friendly service members at the desk.
Report a concern   February 24, 2026 — Rated 10 out of 10 by L.G. Don Franklin London Ford - Service
What do you like about our products and services?

They go beyond and out of their way to help you
Report a concern   February 24, 2026 — Rated 10 out of 10 by Katina Holland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything especially Sasha!! She is awesome she has helped me with 2 vehicles & a couple of my friends☺️

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