Customer Testimonials
Simple... you take care of your customers.
Kindra is the best! Such a easy and smooth car buying experience!
Liked the inventory.
This is our 5th Kia vehicle and always will come back. Everyone treats you with respect and doesn’t pressure you into your decision. Trey and Kevin were awesome to deal with.
Friendly
Fast friendly service and great communication
Great service but slow
Oil change pricy
Did not have to have a opponent
Great work on time appointment
The customer service is always top priority. Everyone is always very professional and work on my vehicle is always done in a timely manner.
Was very timely, service desk very friendly.
They fix what needs fixing
So happy we went back to Don Franklin!
Oil change service can be done on Saturday.
Friendly staff, quick service, good prices
Darryl is my salesperson and is very knowledgeable and answered all my questions.
Very nice and a clean facility
Didn't get a car but the sales man When above and beyond I appreciate everything he did for me
People we worked with was great
Bryan was very friendly and professional from the moment he met us on your lot. He was very informative and great to work with. Your team was also very friendly. This was the first time we enjoyed the process of buying a car.
Good customer service
You have a very warm friendly comfortable environment and team. Everyone that I spoke with and that assisted me were very kind they knew what to do they were friendly and were very helpful. I am seriously considering purchasing a 2025 Kia Soul from your dealership and a lot of it has to do with the people that work there.
The best salesman in Tim Churchill!! He was patient and kind with me as I test drove several cars. He answered many questions and researched other cars. David was very kind and helpful and honest as he managed the pricing and trade in. David and Tim are delightful and friendly to work with!!
I’ve been a loyal Franklin’s buyer since they started here. I love the service department as they are always fair and informative. I always recommend Franklin’s to anyone who asks about where to buy an excellent car ❤️
Stanley was very helpful went upbove and beyond for me
Very friendly service and definitely family oriented Ty Cobb did an Amazing job!
Always friendly, and willing to help you in any way possible
Local
Easy to work with!
Nice friendly staff. Good to deal with.