Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Colin was wonderful

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

The service on my car was finished in adequate time. I was pleased with the service. The staff were very nice.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Eric Sandgren Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service started promptly and my vehicle was ready exactly as promised

All staff was helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by David Clemons Don Franklin London Ford - Service
What do you like about our products and services?

Dependable service, excellent service and excellent communication with service representatives. Thank You A+

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good quick service this time.

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.U. Don Franklin Monticello Service
What do you like about our products and services?

Derek & Chris always help me!

Report a concern   September 19, 2025 — Rated 10 out of 10 by V.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was out of town I live in London and needed an oil change badly and your service people got me right in and I had no appointment…Mr Collett was awesome…I appreciate you all

Report a concern   September 19, 2025 — Rated 10 out of 10 by Regina Plumm Don Franklin Russell Springs Service
What do you like about our products and services?

Great service
Friendly and knowledgeable workers

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service appointment
Appreciate the team takingp care of us.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.J. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Everyone was great

Report a concern   September 19, 2025 — Rated 10 out of 10 by Theresa Lawson Don Franklin Campbellsville Service Department
What do you like about our products and services?

I know I can trust you guys to take care of my vehicle but not try to push products or services that I don’t need.

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.T. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very nice people

Report a concern   September 19, 2025 — Rated 10 out of 10 by Lucinda Whitlock Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are pleasant. Keep me informed on progress.

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff with quality performance. Able to answer questions easily

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Had Toyota since 1990 still going aways had service at Toyota do a great job

Report a concern   September 19, 2025 — Rated 10 out of 10 by Jan Rochester Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Always friendly and helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by Tim Hamilton Don Franklin Monticello Sales
What do you like about our products and services?

Great friendly service and willing to help get you in a vehicle

Report a concern   September 19, 2025 — Rated 10 out of 10 by Jean Gregory Don Franklin Somerset KIA Service
What do you like about our products and services?

The service representative was very thoughtful and considerate. He explained everything exceptionally well and did a little trouble shooting to answer my concerns. I had a very good experience there.

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The staff with Tim wells are fantastic and we will be repeat customers

Report a concern   September 19, 2025 — Rated 10 out of 10 by Patty Evans Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Reasonably priced.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.C.L. Don Franklin Monticello Sales
What do you like about our products and services?

Very responsive and accommodating

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.C. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The whole team was great.

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Kind, efficient, and excellent!!!

Report a concern   September 19, 2025 — Rated 10 out of 10 by Cayllee Shinpaugh Don Franklin Bardstown - Service
What do you like about our products and services?

The salesman Trey Price was very helpful and explained everything wonderfully!

Report a concern   September 19, 2025 — Rated 10 out of 10 by Joshua Collett Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Rusty is a 5 star guy. Worked with us until he found what we wanted. Then delivered our new Tahoe to us. FANTASTIC experience. Don Franklin for me for all vehicle purchases in the future.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Steven Shapiro Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Quick and easy

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.S. Don Franklin Bardstown - Service
What do you like about our products and services?

People and service.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Derek Mills Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I love my Lincoln that I purchased, Alex and Travis was so helpful and made sure I was %100 satisfied with the car I chose

Report a concern   September 19, 2025 — Rated 10 out of 10 by R.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff friendliness

Report a concern   September 19, 2025 — Rated 10 out of 10 by T.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Treat you as if your freinds and family. Don’t charge you an arm or a leg. Very helpful.


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