Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 9, 2025 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly, efficient service.

Report a concern   November 9, 2025 — Rated 10 out of 10 by Linda Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I liked that everyone was so friendly and helpful. A beautiful woman met me as I was enters and took me to the service department where Dan helped me and then did the work on my vehicle. Adam was also helpful and so nice. I even thought the charges were very reasonable. The waiting area is very clean and comfortable. My whole experience was outstanding.

Report a concern   November 9, 2025 — Rated 10 out of 10 by William Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly. Very convenient:)

Report a concern   November 8, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Helpful friendly people

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We absolutely love our Rock Creek Pathfinder! It’s very comfortable on trips and overall it’s a great SUV! This is our third Nissan we have bought from Don Franklin Nissan! The sales and service department goes above and beyond to get us in and out quickly. We are always satisfied customers! Thanks, Don Franklin Nissan! 😊

Report a concern   November 8, 2025 — Rated 10 out of 10 by Lonnie Reppert Don Franklin Somerset GM Service Department
What do you like about our products and services?

GREAT Service! Great personnel. Friendly service. Always cordial and on time!!

Report a concern   November 8, 2025 — Rated 9 out of 10 by F.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.A. Don Franklin Russell Springs Service
What do you like about our products and services?

The staff is very courteous and accommodating.

Report a concern   November 8, 2025 — Rated 10 out of 10 by J.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

apppriciate all the help you all do for me

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.P. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and professional people in sales, service and parts departments

Report a concern   November 8, 2025 — Rated 10 out of 10 by Nancy Goodin Don Franklin London Ford - Service
What do you like about our products and services?

Friendly people, prompt timely service.

Report a concern   November 8, 2025 — Rated 9 out of 10 by J.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Like GMC products.

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.B. Don Franklin Russell Springs Service
What do you like about our products and services?

Great people and great service

Report a concern   November 8, 2025 — Rated 10 out of 10 by Nathan Vertuca Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was friendly and the showroom was awesome. Nobody was pushy or overly "salesman" acting.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Elizabeth Overstreet Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan and his department was professional and courteous. He actually listen and he and his team made it happen. Dan is excellent and we were blessed he was there to make our visit successful.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Karen Crow Don Franklin Somerset KIA Service
What do you like about our products and services?

Very knowledgeable and friendly staff. They keep you informed every step of the way. They never do anything extra without consulting you. Also, it is nice to get your car washed afterwards. Thanks!

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Ease of making appointments.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Everett Dalton Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like the service we got from Josh Tucker

Report a concern   November 8, 2025 — Rated 10 out of 10 by L.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly staff.

Report a concern   November 8, 2025 — Rated 10 out of 10 by W.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly people

Report a concern   November 8, 2025 — Rated 10 out of 10 by F.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   November 8, 2025 — Rated 9 out of 10 by J.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Friendly service and they have always been up front about what was needed for my vehicle and they have never been pushy about buying anything that wasn’t needed!

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly, dependable

Report a concern   November 8, 2025 — Rated 10 out of 10 by Rick Kinder Don Franklin CDJRF Sales Department
What do you like about our products and services?

Up front pricing.

Report a concern   November 8, 2025 — Rated 10 out of 10 by William Dick Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything has been wonderful! From buying our car through every oil change! I’ll NEVER buy anywhere else!

Report a concern   November 8, 2025 — Rated 10 out of 10 by M.W. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

I like how friendly everyone is. I feel like I’m not being over sold.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Osman Castro Aguilar Don Franklin Somerset KIA Service
What do you like about our products and services?

The shuttle provided was amazing and the service was quick! Everyone was friendly!

Report a concern   November 8, 2025 — Rated 10 out of 10 by D.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Always accommodating with requests for appointments and service.

Report a concern   November 8, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Convenience and friendliness of the staff.

Report a concern   November 8, 2025 — Rated 10 out of 10 by Rebecca Lowrey Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was fast and everyone was so friendly!


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