Customer Testimonials
Service was great ! The service writer are great. One problem VERY large dirty spot on carpet!!! Not professional!! Name removed
Great quality and nice staff.
My new car
Staff were friendly and knowledgeable
Chris and Derek Lester need a raise for a great job they do… very nice and quick to get you scheduled. The best Don Franklin has had in Monticello Ky.
The staff is friendly and the car is returned clean.
Your service advisor Bennie has always done well. He’s knowledgeable. And doesn’t try to take advantage of his customers. I continue coming back to the service department and I’ll continue buying cars from Don Franklin. This GMC Arcadia is my seventh vehicle in eight years. I can trust Bennie for straightforward and honest advice when it comes to my service.
Thank you
Tommy, B. Wiley
Kindra went the extra mile and the sales manger tim was willing to work with us and meet our needs.
Great customer service. Five out of five stars.
Extremely polite and professional. Cordial.
Hometown employees and personal service.
They take care of you as a customer and service your care well.
Trey Price was very helpful to us in purchasing the vehicle . Other places we have been to was very pushy trying to get us to buy from them and wasn’t very honest . Trey was very pleasant to work with . He was very helpful in showing us all the modern technology that we were not familiar with.We are very pleased with the SUV that we purchased .
Jill was an amazing sales person. The rest was normal car lot stuff. Also Walt is wonderful.
The service department is great and employees are the best
Friendly service and a job well done.
Fast friendly service I can trust. They treat me right!
Good customer service.
Quality product. Commendable service
Friendly service
Quick service and friendly
The staff is always super friendly, and the car is always left cleaner than when I dropped it off. Tyler is also super friendly. The convenience is nice for a quick drop off and pick up.
Your service department take time to talk to you. So far been very satisfied with taking my vehicle to them
Everyone is real nice and seem very knowledgeable.
I had an incredibly warm and genuine welcome from the sale representative who was very knowledgeable and patient with all questions and inquiries we had. She made us feel at ease, was transparent and polite. The folpw up updates were overwhelmingly positive. We are looking forward to take possession of out next beautiful vehicle. Thanks to the entire sales team at Don Franklin Auto!
Service was fast and seems to be accurate! The prices are alittle high, but good work
I may have accidentally hit a wrong answer on the first question. I loved every part of working with Don Franklin Nissan. Jill was our salesperson, and she was patient despite us driving a combined 5 test drives. She stayed late on a Friday night to sell us two cars, and she was in early Saturday morning to finish things up. We were treated royally.
Everything! First class operation.
Fast and reliable
Salesman was helpful and tried to help, but couldn't find what we were looking for.