Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 19, 2025 — Rated 10 out of 10 by A.A.R.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Honesty

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I own a Silverado and a Nissan that I purchased from you. I have taken them in for routine maintenance and your service department has been excellent.
My salesperson for each of my vehicles has been excellent. Stacy Manning. When I’m ready, I will do a trade and ask for Stacy. I have only been living in Kentucky for less than 3 years. I did not know Stacy before. She knows the vehicles well.

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service department is always quick and kind.

Report a concern   September 19, 2025 — Rated 9 out of 10 by J.M. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Once a jeep fan always a jeep fan

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.T. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great service & communication.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Verden Eversole Don Franklin London Ford - Service
What do you like about our products and services?

Work done in a timely manner. Courtesy by all workers.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Mistia Breckenridge Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service department. Friendly and timely.

Report a concern   September 19, 2025 — Rated 9 out of 10 by Gregory Harris Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

I like Ford trucks

Report a concern   September 19, 2025 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Attitude

Report a concern   September 19, 2025 — Rated 10 out of 10 by P.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly place! Very clean, very welcoming and great waiting area. Keeps you informed of any issues!

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

friendly as quick as possible in and out work done datufac

Report a concern   September 19, 2025 — Rated 10 out of 10 by Dale Shannon Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and very friendly knowledgeable staff.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Service
What do you like about our products and services?

You are professional, honest, and friendly.

Report a concern   September 19, 2025 — Rated 10 out of 10 by M.D. Don Franklin Monticello Sales
What do you like about our products and services?

Their willingness to deliver my car and do business online. Zach followed up to make sure everything went well.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Kim Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly

Report a concern   September 19, 2025 — Rated 10 out of 10 by G.A. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone was very friendly and helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by E.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s all good

Report a concern   September 19, 2025 — Rated 10 out of 10 by Debra Grider Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent vehicles and excellent support staff

Report a concern   September 19, 2025 — Rated 10 out of 10 by E.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

This will be my fourth Jeep I love me a Jeep!!
Great service

Report a concern   September 19, 2025 — Rated 10 out of 10 by Lelah Ingram Don Franklin Campbellsville Service Department
What do you like about our products and services?

They are always very helpful and provide good service. They have proven to be honest and trustworthy.

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.R. Don Franklin Ford - Service
What do you like about our products and services?

My family was treated with courtesy and respect.

Thank You
Don Franklin Ford of Columbia

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.D. Don Franklin Ford - Service
What do you like about our products and services?

Always helpful and can get an appointment in a timely manner.

Report a concern   September 19, 2025 — Rated 10 out of 10 by C.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Got it done

Report a concern   September 19, 2025 — Rated 10 out of 10 by S.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Colin was wonderful

Report a concern   September 19, 2025 — Rated 10 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

The service on my car was finished in adequate time. I was pleased with the service. The staff were very nice.

Report a concern   September 19, 2025 — Rated 10 out of 10 by Eric Sandgren Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service started promptly and my vehicle was ready exactly as promised

All staff was helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by David Clemons Don Franklin London Ford - Service
What do you like about our products and services?

Dependable service, excellent service and excellent communication with service representatives. Thank You A+

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good quick service this time.

Report a concern   September 19, 2025 — Rated 10 out of 10 by K.U. Don Franklin Monticello Service
What do you like about our products and services?

Derek & Chris always help me!

Report a concern   September 19, 2025 — Rated 10 out of 10 by V.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was out of town I live in London and needed an oil change badly and your service people got me right in and I had no appointment…Mr Collett was awesome…I appreciate you all


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