Customer Testimonials
I love the customer service I have always received and also the selection of vehicles is great. The customer service and the fact they have the options I'm looking for keeps me coming back. This is the second new car I've purchased from Don Franklin somerset. I live over an hour away but it's worth traveling to get what I'm looking for in a vehicle.
Most of the time, ready as promised.
They are fords
I love the quality and price
Fast friendly
Ron Abrahamson and all the staff were very friendly and helpful. Ron helped me though all the steps I needed to take to get my car back on the road. He was also very understanding that this was my first new car and repair with warranty. He was truly a great help, I know when I come back I'd like him to be my representative again. He was all around great. Everyone was friendly and kind during this process.
Easy to get an appointment and get my vehicles serviced
The service is fantastic Lamar is the best
We had the most seamless and smooth experience with Don Franklin Columbia. Ross and Jason (in Finamce) was a true pleasure to work with. Will most definitely recommend friends and family to this location for all of their vehicle needs.
Awesome services
Excellent help and got everything done in a timely manner. The young service assistant did a great job. Thanks
Honest and the bill was less than I expected.
Easy to schedule and fast, friendly service.
The people care about my business, prompt friendly and respectful. We are very happy with the parts & service received after the sale. We have purchased a new 2022 Explorer and used 2018 F-150 from Don Franklin London, both are exclusively serviced at this location since purchasing.
We were very pleased with our experience with Don Franklin Monticello. We weren’t pressured during the process, they were very patient with us while we made our decision!! Justin & Matt were amazing to work with, we already plan to make Don Franklin top on our list for our next purchase & will definitely be recommending them to friends & family!! Thanks again Justin & Matt!!
Absolutely the best spot in town, i went to several different places and came out with nothing, But don franklin kia hooked me up!!! Never had a new car in my 31 years of living, now i’m a proud owner of a brand new car!! thank you harley!! you’re the best brother!!!
Nice people
Great service from my salesman, had good knowledge of the vehicle I was interested in and made the purchase process quick and easy!
Justin Allen was the best salesman! He got me exactly what I needed for my little family and made sure everything was ready to go for my new vehicle quickly. Love this place!
Friendly service not overbearing sales great selection and service
Excellent selection of new and used vehicles. Staff is A+ and friendly/professional. Highly recommended!
Circus were great so was the agent who helped me, showed me my options and help me make my decision. All the employees was nice and friendly
Efficient service dept. Good communication.
I’ve been a Ford fan for many years. They are still American made 🇺🇸
The service is excellent.
Kind and courteous and listening to what we wanted
Very helpful!!
Lots of cars to choose from. Very nice & helpful sales people.
Logan was absolutely the best straight forward and honest. Would definitely buy again
Very Satisfied will recommend to all my friends
Extended warranty