Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 20, 2025 — Rated 10 out of 10 by Frankie Nunn Don Franklin Bardstown - Service
What do you like about our products and services?

Very professional and the Service Writers are very timely and helpful.

Report a concern   September 20, 2025 — Rated 10 out of 10 by B.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and courteous.

Report a concern   September 20, 2025 — Rated 10 out of 10 by David Ball Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very good service friendly

Report a concern   September 20, 2025 — Rated 9 out of 10 by D.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Service area very clean and waiting area comfortable. Everyone professional. They didn’t try to sell me something I don’t need.

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.T. Don Franklin Auto
What do you like about our products and services?

You don’t push me to buy something or have something done that’s not absolutely necessary.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Dan Reynolds Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, efficient service with knowledgeable staff who always inform me of what services they will be performing and the cost.

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very outstanding and friendly service people you can depend on getting the job done right haven’t had a issue yet.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Thomas Wright Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You do what I ask, then washed the wife’s Jeep.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Prompt, courteous

Report a concern   September 20, 2025 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Always easy to work with, no hidden fees and the service department is always friendly.

Report a concern   September 20, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very nice and reasonable payments for cars

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Honest. Friendly.

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very quick and efficient! Their customer service is top notch!

Report a concern   September 20, 2025 — Rated 10 out of 10 by T.K. Don Franklin Ford - Service
What do you like about our products and services?

Fast service

Report a concern   September 20, 2025 — Rated 10 out of 10 by E.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast and informative

Report a concern   September 20, 2025 — Rated 10 out of 10 by M.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Customer service is top notch. The car wash is always a nice touch.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Amy Polston Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick , organized, and reasonably priced services , which makes for a pleasant experience.

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

We love the prompt service and friendly
people!

Report a concern   September 20, 2025 — Rated 10 out of 10 by L.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The people are genuinely caring and want to help you. Not just trying to “make a sale” it’s a whole different experience when someone wants to help you.

Report a concern   September 20, 2025 — Rated 10 out of 10 by James Brooks Don Franklin Somerset KIA Service
What do you like about our products and services?

Great products and even greater service

Report a concern   September 20, 2025 — Rated 10 out of 10 by Brenda Spayd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Knowledgeable and kind team to work with!

Report a concern   September 20, 2025 — Rated 10 out of 10 by S.K. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Knowledgeable staff, quick service

Report a concern   September 20, 2025 — Rated 10 out of 10 by Ricky Burke Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast , courteous people and great service throughout

Report a concern   September 20, 2025 — Rated 10 out of 10 by J.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Thorough and prompt service

Report a concern   September 20, 2025 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I love the service first of all, great people ready to help in anyway, then the quality of the vehicle, I bought a lot of vehicles over the years and this is the best dealership ive dealt with.

Report a concern   September 20, 2025 — Rated 10 out of 10 by Douglas Kennedy Don Franklin Somerset KIA Service
What do you like about our products and services?

Your staff is very helpful and courteous ! Exceeded. all my expectations ! Thank you

Report a concern   September 20, 2025 — Rated 10 out of 10 by C.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Ralph and Trey go above and beyond!

Report a concern   September 20, 2025 — Rated 10 out of 10 by K.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and helpful

Report a concern   September 19, 2025 — Rated 10 out of 10 by J.C. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Fair pricing

Report a concern   September 19, 2025 — Rated 9 out of 10 by S.J. Don Franklin Russell Springs Service
What do you like about our products and services?

Always easy


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