Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Good sales and service! Good product also!!

Report a concern   September 23, 2025 — Rated 10 out of 10 by James Brandon Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great dealer

Report a concern   September 23, 2025 — Rated 10 out of 10 by C.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

It's actually the great customer service

Report a concern   September 23, 2025 — Rated 10 out of 10 by P.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

It was a good experience

Report a concern   September 23, 2025 — Rated 10 out of 10 by Gwendolyn Logan Don Franklin Lexington GM Service Department
What do you like about our products and services?

They listen to us and tell us the truth

Report a concern   September 23, 2025 — Rated 10 out of 10 by Angela Williams Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Harley was great! Very patient and helpful with the purchase of our new truck.

Report a concern   September 23, 2025 — Rated 10 out of 10 by G.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and friendly

Report a concern   September 23, 2025 — Rated 9 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   September 23, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable and great customer service.

Report a concern   September 23, 2025 — Rated 10 out of 10 by R.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I recently had a rear tire with low pressure. I arrived without an appointment and they were able to determine the tire could not be repaired. A new tire was ordered and installed the next day‼️

Report a concern   September 23, 2025 — Rated 10 out of 10 by Morgan Green Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service!

Report a concern   September 23, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and great service!

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   September 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were efficient and completed the work as desired.

Report a concern   September 23, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I am always pleased with the level of service I receive.

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly fast service

Report a concern   September 23, 2025 — Rated 9 out of 10 by R.K.C.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly service had tried to work through the process

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and convenient

Report a concern   September 23, 2025 — Rated 10 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

Ford quality have owned fords my whole life 74 Bronco, 94 f 150. 05 f150, 18 f150, 22 Bronco still own them all but the 05 f150

Report a concern   September 23, 2025 — Rated 10 out of 10 by B.R. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast, friendly and thorough

Report a concern   September 23, 2025 — Rated 10 out of 10 by Thomas Maugham Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Fast service

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.R. Don Franklin Bardstown - Service
What do you like about our products and services?

The service department is great, especially Jen. She is the best.

Report a concern   September 23, 2025 — Rated 10 out of 10 by J.S. Don Franklin Russell Springs Service
What do you like about our products and services?

Did a good job

Report a concern   September 23, 2025 — Rated 10 out of 10 by R.K. Don Franklin London Ford - Service
What do you like about our products and services?

Dependable and nice looking vehicles. Staff is courteous and knowledgeable. Very professional

Report a concern   September 23, 2025 — Rated 10 out of 10 by Juree Emerson Don Franklin Russell Springs Service
What do you like about our products and services?

Easy to get my car serviced and back on my way.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Service
What do you like about our products and services?

They have the best product and they have the right people to get the job down !!

Report a concern   September 23, 2025 — Rated 10 out of 10 by Kim Evans Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly and convenient.
No matter when I call, they are able to work out a plan and time that accommodates what I need. They never make me feel like I’m a burden.

Report a concern   September 23, 2025 — Rated 10 out of 10 by James Harris Don Franklin Somerset GM Service Department
What do you like about our products and services?

I bought many vehicles off Franklin's and have always been pleased with the service

Report a concern   September 23, 2025 — Rated 10 out of 10 by V.N. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The staff is very friendly and I appreciate the comfortable waiting area as I’m an hour away and usually wait for my car to be serviced.

Report a concern   September 23, 2025 — Rated 10 out of 10 by Glenn Sprowles Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and friendly service


Privacy Policy