Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.W. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was kind and respectful.

Report a concern   November 10, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service manager was amazing, he helped solve a customer service issue with expertise, and the job was well done. I was speechless.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Christopher Cox Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great experience

Report a concern   November 10, 2025 — Rated 10 out of 10 by Cheryl Tarry Don Franklin Russell Springs Service
What do you like about our products and services?

Fast, friendly and always on time

Report a concern   November 10, 2025 — Rated 10 out of 10 by Alvie Tucker Don Franklin Russell Springs Service
What do you like about our products and services?

Best service

Report a concern   November 10, 2025 — Rated 10 out of 10 by W.V. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Knowledgeable about the vehicle and it was done in a timely fashion. And the service manager was very polite and helpful. Overall experience was very pleasant.

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Excellent easy and fast service.

Report a concern   November 10, 2025 — Rated 9 out of 10 by K.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

How quick they were to get my vehicle in. Kept me updated through the whole process. Assured me it would only take 30 minutes. And it did. Very friendly.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Daniel Batts Don Franklin Monticello Service
What do you like about our products and services?

Quick courteous service.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Earl Weber Don Franklin Campbellsville Service Department
What do you like about our products and services?

Guys are very friendly and helpful went out of there way to make sure I was happy with my experience

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.H. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Very friendly and knowledgeable. The staff was really good with my 2 year old. That gave us space to talk when we needed it. They weren’t pushy and worked with us

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.T. Don Franklin London Ford - Service
What do you like about our products and services?

To get the job done quickly

Report a concern   November 10, 2025 — Rated 10 out of 10 by Crystal Brady Don Franklin Campbellsville Sales Department
What do you like about our products and services?

They was able to find me the perfect vehicle with everything feature i wanted! Super nice people to deal with!

Report a concern   November 10, 2025 — Rated 10 out of 10 by V.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very good service. Alway explained think good

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

They help us out with everything we ask them

Report a concern   November 10, 2025 — Rated 10 out of 10 by C.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Salesman she was very nice. She worked very quickly, but you’re maintenance guys who cleans in details the vehicle if they would slow down, it would be a better job done.

Report a concern   November 10, 2025 — Rated 10 out of 10 by Erika Davis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Anytime we have ever come to Don Franklin Nissan for service we have had nothing but 100% red carpet service and are treated like family every single time we walk through the front doors

Report a concern   November 10, 2025 — Rated 10 out of 10 by Craig Warnshuis Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and easy services. Pointed out sale on tires as I knew I was going to be needing them soon. No hassle on anything.

Report a concern   November 10, 2025 — Rated 10 out of 10 by M.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Always a good experience at Don Franklin Auto.. Friendly, knowledgeable staff..

Report a concern   November 10, 2025 — Rated 10 out of 10 by J.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Everyone is professional, friendly, and helpful

Report a concern   November 10, 2025 — Rated 10 out of 10 by Steve Pike Don Franklin Campbellsville Service Department
What do you like about our products and services?

Dependability and honest review on issues

Report a concern   November 10, 2025 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast

Report a concern   November 10, 2025 — Rated 10 out of 10 by D.P. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Lady at service check in was very nice and helpful.

Report a concern   November 10, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff who goes above and beyond for their customers

Report a concern   November 10, 2025 — Rated 10 out of 10 by B.H. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Every person I dealt with was very professional and honest. I particularly enjoyed they didn't use high pressure tactics and the purchase was very smooth.

Report a concern   November 10, 2025 — Rated 10 out of 10 by S.T. Don Franklin Ford - Service
What do you like about our products and services?

The Service Department always Get You In And Fixed Very Nice People

Report a concern   November 9, 2025 — Rated 10 out of 10 by D.R. Don Franklin London Ford - Service
What do you like about our products and services?

Keep me informed about your vehicle situation and repairs being done

Report a concern   November 9, 2025 — Rated 10 out of 10 by B.S. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Anthony Karnes was very professional, and knowledgeable about my vehicle. I enjoyed working with him. Great guy!

Report a concern   November 9, 2025 — Rated 10 out of 10 by T.L. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Told Tim what we wanted and payment and he was able to do it.

Report a concern   November 9, 2025 — Rated 10 out of 10 by C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service.


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