Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 3, 2026 — Rated 9 out of 10 by C.G. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very efficient.

Report a concern   July 3, 2026 — Rated 10 out of 10 by W.S.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast reliable

Report a concern   July 3, 2026 — Rated 10 out of 10 by Ruth Lane Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very efficient and pleasant employees

Report a concern   July 3, 2026 — Rated 10 out of 10 by Jon Mick Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt Service: The service and parts department ( Say what they do and do what they say) Both department handle their areas professionally. We can always receive an appointment in a timely manner

THANKS FOR ASKING

Report a concern   July 3, 2026 — Rated 10 out of 10 by Wes Crouch Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

We were extremely pleased with the options available on the lot, the knowledge our sales person Jill Carpenter was about the vehicles we were looking at, but not only that there was no pressure just a we can help you in any way attitude. We ended up purchasing a new Pathfinder and the whole experience couldn’t have gone better. Thx Jill and everyone helping us along the way at Don Franklin Nissan!

Report a concern   July 2, 2026 — Rated 10 out of 10 by S.W. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Great environment l! Very friendly and helpful! Felt like family being in there! Told them exactly what I was looking for and they made it happen! Appreciate everything!! Dustin was amazing!

Report a concern   July 2, 2026 — Rated 10 out of 10 by William Grant Don Franklin Campbellsville Service Department
What do you like about our products and services?

They treat you like family, go out of their way to take care of your car"s needs. Talk to Jarrett
Whitlock, he is a Service Advisor at Don Franklin Chevrolet , Campbellsville Ky
Not to forget, the Certified Technican, they are the ones, who have the know how, to do that ,with hands on , to keep your machine in tip top condition. PS, Certified. means Schooling on the complexities of todays computer controlled vehicle's.

Report a concern   July 2, 2026 — Rated 10 out of 10 by C.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Great people who try to help make car shopping easier.

Report a concern   July 2, 2026 — Rated 10 out of 10 by B.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

My son broke down on the way to our home in Tennessee and your team was great in getting him accommodated and the in and fixed within just a few days. Greatly appreciate everything.

Report a concern   July 2, 2026 — Rated 10 out of 10 by Amy Webb Riley Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

My sales person Misty Roberts fantastic. No pressure ans got me in a 2026 Buick of what i could afford.

Report a concern   July 2, 2026 — Rated 10 out of 10 by J.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast friendly service

Report a concern   July 1, 2026 — Rated 10 out of 10 by K.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and fast

Report a concern   June 30, 2026 — Rated 10 out of 10 by Arnold Thacker Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Very helpful

Report a concern   June 30, 2026 — Rated 10 out of 10 by J.K. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly staff, quick service, and better than other local dealerships.

Report a concern   June 30, 2026 — Rated 10 out of 10 by Arthie Moore Don Franklin London Ford - Service
What do you like about our products and services?

All of your employees are very nice polite and professional

Report a concern   June 30, 2026 — Rated 10 out of 10 by T.C. Don Franklin Monticello Sales
What do you like about our products and services?

Takes time doesn’t rush when looking

Report a concern   June 30, 2026 — Rated 10 out of 10 by R.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Available time frame
Very nice employees

Report a concern   June 30, 2026 — Rated 10 out of 10 by T.H. Don Franklin Ford - Service
What do you like about our products and services?

The warranty by don franklin. And everyone is so nice and helpful

Report a concern   June 30, 2026 — Rated 10 out of 10 by H.T. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I love my Hyundai vehicles!

Report a concern   June 30, 2026 — Rated 10 out of 10 by A.R. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Very friendly service! Made the car-buying process absolutely painless. Very efficient and straight-forward!

Report a concern   June 30, 2026 — Rated 10 out of 10 by M.V. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quality and friendly

Report a concern   June 30, 2026 — Rated 10 out of 10 by F.P. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Anthony was amazing

Report a concern   June 30, 2026 — Rated 9 out of 10 by R.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I appreciate the staff and technicians because, no matter how busy, the schedule it seems they are perfectly staffed to accommodate walki in requests rather

Report a concern   June 30, 2026 — Rated 10 out of 10 by Tonya Watts Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nikki is always our go-to! She's simply the best—reliable, professional, and always goes above and beyond. We couldn't recommend her more!

Report a concern   June 30, 2026 — Rated 10 out of 10 by K.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great people and a great atmosphere

Report a concern   June 30, 2026 — Rated 10 out of 10 by Norma Lasley Don Franklin CDJRF Sales Department
What do you like about our products and services?

Kyle made everything better about buying a vehicle.

Report a concern   June 30, 2026 — Rated 10 out of 10 by R.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy to get appointment and quick service and personal service from Alex !!

Report a concern   June 30, 2026 — Rated 10 out of 10 by Ann Davis Don Franklin Auto
What do you like about our products and services?

Very reliable vehicles and the service is excellent

Report a concern   June 30, 2026 — Rated 10 out of 10 by T.O. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Leigh goes above and beyond to make sure that the customer is satisfied with timing and quality of service

Report a concern   June 29, 2026 — Rated 10 out of 10 by David Simpson Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly sales staff and very helpful to get the best deals. GM HD trucks just drive better than any other truck.


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