Customer Testimonials
Very courteous and able to get me in without a long wait time for a appointment
I lady that took my payment for service treated me like I needed to be treated she’s always just amazing I don’t have the words to describe how great she is and what she does she deserves a raise $$$$$$$$$
Everything
I told them what I was looking for and what my budget was they took good care of me
Amazing customer service and amazing employees they make you feel like family I recommend you guys at don Franklin Kia to everyone. Especially the sales guy Collin we work with was the best made sure we was taking care of.
Everyone is so friendly and welcoming. They work hard and get things done.
The communication was great
So far I have not had any issues with the vehicles or service.
Easy scheduling with Lyle. Lamar also took good care and called me when vehicle was done.
Price, ability to work me in
Friendly staff, fast, efficient, great customer care. My salesman really connected with me. Highly recommend, made the whole process easy.
Checked in and out within 30 mins.. very fast
Excellent service across the board. Lew was a true professional in every respect!
Courteous, capable, and efficient service
I always receive exceptional service from this dealership
Above and beyond helpful in meeting the customer needs.
The service is very efficiently and priced reasonably.
Service on warranty and small engine mechanic is awesome
Friendly and knowledgeable personnel. Service completed in a timely manner.
I have always had excellent service from Don Franklin. There is no other dealership better than this group of people . They have always been honest and very helpful when buying or servicing our vehicles.
The people and the lincoln
Very friendly, got everything I needed done in a timely fashion, and I will be going back for repeat services!
Great service
Jill was excellent with our purchase
This was the second time I have done regular maintenance on my vehicle. It was more organized this time. Thank you
How quick and friendly they were
Convenient
Timely service and good price
The service was friendly and they were very informative! Everything was completed quickly and efficiently!
First of all, I feel like I have been treated fairly and respectfully by all employees at Don Franklin KIA in Somerset, both in sales and service.
Dylan. the sales rep worked with me to find the car I was wanting within the time line I had to work with while working to get the purchase price to a point that was acceptable to both parties.
I have been very happy with the 5 KIAs that I have owned, receiving a good, reliable product great service, and a community of caring and dependable employees that stand by the product.
I really enjoy my NIRO. The mileage is great, the size is easy to drive and park. The ride is nice and it looks really good on the road.