Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Brandon was very helpful

Report a concern   February 18, 2026 — Rated 10 out of 10 by R.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Quick setbce
Report a concern   February 18, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very good service.
Report a concern   February 18, 2026 — Rated 10 out of 10 by A.H. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Very courteous and helpful. Quick and easy to purchase a vehicle.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Thomas Pepper Don Franklin Campbellsville Service Department
What do you like about our products and services?

The customer service is great. We never have to wait long and the girls in the office are the best.
They also take good care of our vehicles.

Report a concern   February 18, 2026 — Rated 10 out of 10 by W.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Have never had anything but GM
Report a concern   February 18, 2026 — Rated 9 out of 10 by A.M. Don Franklin London Ford - Service
What do you like about our products and services?

I had to have a recall service performed on my Ford EcoSport. Don Franklin performed the service is a timely manner and provided me with a loaner vehicle at no out of pocket cost to me. The service was great and the staff was very helpful.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Greg Laroche Don Franklin Russell Springs Service
What do you like about our products and services?

They last and service is top of the line .
Report a concern   February 18, 2026 — Rated 9 out of 10 by J.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

It is convenient for me
Report a concern   February 18, 2026 — Rated 10 out of 10 by D.B. Don Franklin Monticello Service
What do you like about our products and services?

On time
Report a concern   February 18, 2026 — Rated 10 out of 10 by M.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Just know we appreciate your hard work and would definitely recommend you to everyone!
Report a concern   February 18, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services were quick and efficient.
Report a concern   February 18, 2026 — Rated 10 out of 10 by R.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service people. They do great work

Report a concern   February 18, 2026 — Rated 10 out of 10 by Carol Clouse Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Selection and service. I’ve bought several vehicles there and I don’t shop anywhere else. The salespeople go out of their way to make sure that you have a great experience. I highly recommend the service department as well.

Report a concern   February 18, 2026 — Rated 10 out of 10 by W.P. Don Franklin Auto
What do you like about our products and services?

Very good service

Report a concern   February 18, 2026 — Rated 10 out of 10 by Jordan Stivers Don Franklin CDJRF Sales Department
What do you like about our products and services?

First time car buyer, I was very anxious but Colleen made it such a smooth process. She walked me through every step and was very informative!

Report a concern   February 18, 2026 — Rated 10 out of 10 by D.K. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Both are great!
Report a concern   February 18, 2026 — Rated 10 out of 10 by Darian Lile Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great inventory and sales service was very professional.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Cody was extremely helpful and to the point. Willing to do what he could to find a vehicle we were interested in.

Report a concern   February 18, 2026 — Rated 10 out of 10 by Anthony Parsons Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly Staff.
Report a concern   February 18, 2026 — Rated 10 out of 10 by Carl Peters Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Tommy was great to work with.

Report a concern   February 18, 2026 — Rated 10 out of 10 by B.Q.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I trust them to do what needs to be done and to tell me what my options are.
Report a concern   February 17, 2026 — Rated 10 out of 10 by E.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

MJ is very informative and patient!

Report a concern   February 17, 2026 — Rated 10 out of 10 by Agnes Mattingly Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Searched until he found what I wanted! Very knowledgeable!
Report a concern   February 17, 2026 — Rated 10 out of 10 by S.L. Don Franklin Ford - Service
What do you like about our products and services?

👍
Report a concern   February 17, 2026 — Rated 10 out of 10 by A.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and easy.
Report a concern   February 17, 2026 — Rated 10 out of 10 by Christopher Roark Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Our family was very pleased with the service and professionalism. We had bad experience with a formal dealership in the past in another county. We were so happy with your prompt service and the individual name Ron. He was very professional and informative couldn't had any better service. Thank you

Report a concern   February 17, 2026 — Rated 9 out of 10 by S.J. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everyone was quick and helpful

Report a concern   February 17, 2026 — Rated 10 out of 10 by F.D.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone’s friendly and accommodating to all my needs
Report a concern   February 17, 2026 — Rated 9 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

How you keep up with the needed maintenance for my car each time it is serviced.

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