based on 8589 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am giving a 10 rating because my experience from start to finish was flawless. From the moment I checked in to the beginning of the induction process, my dedicated nurse, Carly, was exceptionally attentive, patient, and kind. This was my second pregnancy, and I truly appreciated having one nurse who managed my induction from start to finish. Her care and professionalism ensured that everything went smoothly. Following delivery, the nursing staff for baby and myself was not only professional but also highly knowledgeable and compassionate, providing exceptional care around the clock. Dr. Bradley is simply outstanding—words cannot express how grateful I am to have had her deliver my baby. I am deeply appreciative of the care I received and would highly recommend this hospital.
Great service from all hospital staff
customer service
punctuality
welcoming atmosphere
Everything was completed in a professional manner.
The staff
The facility
I was seen very quickly by 2 nurses and shortly afterwards by the Dr.
Quick and efficient.
Your staff is professional and courteous.
great service, great cafeteria, super nurses and techs, some of the best doctors anywhere.
Efficient, caring, quick, empathetic care and lots of trying to cheer me up in spite of my illness.
Efficiency, kindness.
Friend my staff. Didn’t have to wait a long time.
Very welcoming and clean facility. Staff was helpful and friendly, all seemed to enjoy working there. I had to wait over an hour before being called back for my procedure, but it was a pleasant place to wait.
Very clean, professional and no long wait🥰 I was out within 20 minutes!!! The entire staff was amazing!!!
Quick response and professionalism
They called me and telling me if I didn't pay my deductible before hand , they were gonna refuse me for surgery. It seems all they are worried about is money.
Everyone I met at Baylor Scott And White was so kind and friendly and knowledgeable
I miscarried and didn’t feel compassion from anyone. It was my first pregnancy and I was broken. Not even an “I’m sorry” as I’m crying in everyone’s face while they talk to me and ask me to sign papers and answer questions. It’s okay to be a little personable. I won’t be coming back in the future unless completely necessary.
Very efficient very kind 👍
no improvements necessary
all areas are prompt and knowledgeable
all areas are efficient
The staff is excellent and very nice and the facility is also very nice.
Felt like they cared!!
The staff and amenities
Caring qualified people
Great office members and nurses
Medical team, nurses care and food was great. Would highly recommend!
Super quick and friendly!
great people
Staff and nurses were great and attentive and made me feel comfortable at all times. If u need care or surgery I definitly recommend this hospital. Every one is friendly and professional and I felt very cared for and comfortable at all times.
Courteous and nice people