Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.0 out of 10 based on 4223 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Perfect AAAAA +++++
Zeeshan Danawala, Bernice , Stephanie , all bursing staff been great and very kind and best of the best practise from my last experience not here but was in Methodist as compared to to you all you guys have nailed it and best service i must say you guys all rock
Great team work

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Lobby was efficient, comfortable and very pretty.

Every pre-op and post-op nurse was kind, attentive and patient.

Excellent experience all around.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All nurses were so kind and attentive

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was efficient and caring

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is kind, respectful and attentive. My experience was unparalleled professionalism. No wonder all the accolades!

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

From the moment I entered the emergency department to the time I departed, my experience was exceptional. The intake process, triage, and consultation with the physician were all highly satisfactory. The physician’s expertise and the nurse’s attentiveness were truly remarkable. I extend my sincere gratitude to all involved in providing such exceptional care. As I continue to navigate this challenging journey, I find solace in the knowledge that I am receiving the support I need. I wish you all a wonderful weekend and thank you once again for your unwavering dedication.

Sincerely,
Mrs. First name removed Derrick

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience, kind staff

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was so kind & you could tell they loved their jobs. My nurses were Summer (in pre-op), Jean (in post-op), Shiny, Ashleigh, Priscilla & Olivia (in postpartum) and they were the best team! They all made sure I was well informed with what was happening and helped me make the best decisions for my care.

Report a concern   April 4, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Short wait time and good service

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

This is the first time that we used this hospital. We were very surprised by the organization and service to the patients. We recommend this hospital for all your medical services.

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly service, although rushed. Lovely interior,

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I love the check-in process.

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff was great!

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Very friendly and act like they care about the patients

Report a concern   April 3, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The staff

Report a concern   April 3, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Vast network. Easy to use App

Report a concern   April 3, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and helpful staff.

Report a concern   April 3, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast friendly understanding and listened to my concerns and my emergency

Report a concern   April 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick. No not needed testing. Loved Dr. Lee.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is very helpful and love the service from cleaning and food. Nurses made us feel comfortable.

Report a concern   April 2, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff is amazing

Report a concern   April 1, 2025 — Rated 3 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Dr Was rude and did not even touch me or close to me. Threw a trashcan DX and let me go home. Was there an hour from start to finish. went home feeling just as bad as when i arrived.

Report a concern   March 31, 2025 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

I like the fact the care is available whenever you need it. The price for the visit is also reasonable.

Report a concern   March 31, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Courteous and caring

Report a concern   March 31, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

very efficient

Report a concern   March 31, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Quick resonse, kindness displayed, concern shown

Report a concern   March 31, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Everyone was so kind and very informative. Very quick experience!

Report a concern   March 31, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Rarely have to wait to be seen. Professional and friendly staff.

Report a concern   March 30, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Staff are attentive. Quality service.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great people and servic.e


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