What our patients think of us!

everything went as was planned and they were very professional

The check-in process was easy. The staff was nice. The process went very smooth and was stress free.

Nice facility. Friendly staff.

All staff was attentive and friendly. Tasks performed timely and concern shown for my care by everyone.

Great service, professional, kind and caring staff, doctor was amazing. Highly recommend.

I was confused. I came in sick of course. I saw 2 girls first and they ask if I wanted a covid test to which I replied yes. They another girl came in and looked at my throat and said I had strep and gave me an RX and I was out of there.
I am not sure if I saw a doctor. No one identified themselves. I have never had strep even tho my 3 children had it a few times. I wasn't given a strep test or covid test.
I am talking my RX and seem to be getting better.
Just confused by the whole process.

I had surgery in 2024 here and had to visit the ER once in 2024 as well and 2025.
I always get the best care, friendly nurses and quick service for a hospital or ER and that says alot

Everyone is lovely!

Very efficient, clean, organized. Staff was very friendly and helpful.

Patient care

The staff is friendly and efficient.

Everything

Doctors and nurses well take care of mom & baby

"I had a great experience at Baylor Scott & White Hospital. The medical staff was professional, compassionate, and attentive, making sure all my concerns were addressed. The hospital was clean and well-maintained, creating a comfortable environment. The equipment seemed modern and well-kept, which gave me confidence in the care I received. Overall, the level of service was excellent, and I appreciate the dedication of the entire team. Highly recommend this hospital for quality healthcare!"

I’ve had to come in several times for complications with Crohn’s and they are always wonderful.

The whole staff was incredible, I just had a little bit of an issue a few days prior to my procedure with the front desk representative, I guess they are under so much pressure, and it might be easy to lose empathy with the patients.

If you want to talk more about itm feel free to give me a call.

Everyone was very nice and supportive and was a great care team.

Thank you.

Friendly, caring and professional

More personalized service rather than being treated like a number

Everything

All was handled very professionally

Not crowded

Great service and professional personnel.

Friendly people.

From the time I arrive at the Main Entrance/Front Desk.. Mr. Cody/Tody? Plus Ms. Chassy (was there to escort us back), Mr. Tanner (put in my IV), Ms. Danielle (assisted), Mr. Bunker (Anesthesiologist), & last but not least Ms. Jillian was all true Professionals. They moved things right along and we appreciated it.

Dr. Mootha, as normal was great in explaining what was goint to happen.

I would like to HIGHLIGHT Ms. Jillian.. what a WONDERFUL young lady and Great Personality! It was my pleasure to meet her, talk to her and she rolled me out in the wheelchair to our car. Ms. Jillian is an amazing Medical Professional and you're very lucky to have people in your organization like her !!!

everyone that I can in contact with,from check-in to actual procedure, was friendly and professional

Everyone very friendly and helpgul

You’re scheduled us to see an orthopedic surgeon at yawls location in Frisco when he does not even work out of that building. We ended up having to go to Carrollton which is the only office he works out of and they did not even have a schedule for an appointment. Nor had anybody reach out to Worker’s Comp. to help get us in for an appointment. We are very disappointed and will never recommend y’all to anybody exclamation.

They have done multiple test just for UTI.First name removed Reddy don't have job now she need to pay insurance how can she do that.

Quick and simple, expedited the checkin and admitted fast with no complications.