based on 8306 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone was very professional from start to finish.
Everything
You do not send results to the patients' doctors at patient request. A male nurse was extremely rude to me, hung up on me when I called to inquire. The doctor and staff were fine at the time I was taken care of.
Everyone was very polite and knowledgeable! Especially my pt Stephan.
Nurses and staff were excellent.
Friendly, informative, quick.
Everyone and the hold entire staff was very courteous helping and very respectful and caring for their patients.
Great welcome and checkin experience. Staff was friendly and welcoming. Good use of technology (pager). All the medical staff was outstanding throughout the procedure.
Well organized, very professional and I felt very well taken care of.
Staff was great.
So organized! We were welcomed and the checkin process went smoothly. Every team member who took care of me with was personable and catered to my every need. I was very well cared for from beginning to end!
Very professional yet very personal as well. The entire staff shows that they really care about the patient, and their comfort.
Everyone is so friendly and nice. I've noticed that to be true at every BSW hospital I've been to.
The staff was phenomenal! From the first phone call to set up the payment thru my exit after the procedure, everyone we came in contact with was extremely polite, helpful and caring. They made a stressful day a lot easier. Thank him!
Everyone is friendly and courteous.
Every one i interacted set me at ease. They were able to answer my questions.
Everything is good.
Everything
I like everything about Baylor. The nurses, their knowledge, the recovery room team, and the hospital was bright and clean.
Very quick and friendly service
Great customer service and care.
Staff was very nice.
Every single employee we interacted with was truly kind and there to help!!
Everything!! Especially the care of the nurses given and timely responses to concerns and faculties:)
Everything from the initial registration to the procedure and in the recovery room went exceptionally well. Don’t believe there could be a better hospital anywhere!!
Staff, nurse and Dr were all great.
Nurses and doctor were very pleasant and informative. Calmed me down a great deal.
Efficient, good communication, professional, compassionate
Courteous, professional, efficient. This was a pleasant experience. Thank you.
Everyone was very friendly and helpful. I felt up to speed on everything that was happening to me at all times. Very nice, very professional.