based on 4123 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
?
Waiting time for an EMERGENCY room was absolutely ridiculous. I was in a car crash and had to wait almost six hours for treatment in an empty waiting room.
Forgot my meds and gave me the wrong prescription
Everyone was very nice and helpful
Everyone was so friendly and helpful. They made sure I was comfortable and they made sure I knew exactly what was going to happen
Friendly staff
Quieter recovery area after surgery.
Everyone we interacted with was great!
Good
Friendly front desk check-in. Appreciated the lunch discount coupon
Kind, friendly, timely, responsive.
great medical staff and services!
Excellent staff
Organized, compassionate
Check-in is always quick, wait time isn't long, and everybody is always respectful and caring.
We appreciate that doctor and nurse really take good care of me! :)
Quick easy friendly thorough care.
They were very friendly and reassuring, and I felt I was in good hands.
Quick and efficient service ; everyone one was so kind and the Provider was very knowledgeable and helpful to provide medical care to me right away ; thanks so much !
Hospital staff was phenomenal! Everyone was so kind and incredibly helpful. Would highly recommend!
Doctor provide no aggressive treatment to a serious condition of Rhabdomyolysis and influenza. They provide a prescription and a pack of pedicure because they claimed they had no more IV fluids available from a hurricane Beryl and Javier in Houston. I was dumbfounded by this information, was quite unsure of why no the option or solution was provided nor why the doctor did not understand the severity of my situation. I could barely drive without muscle cramps or contractions. I am not from Frisco and unaware of the best medical options and suffered two flat tires on my trip back to my apartment. I was admitted into Baylor hospital in Plano and received even worse treatment once admitted and at this hospital. Eventually, I realized this was the wrong hospital to treat my illness and left on my own free will because a nurse not a doctor stopped by my room nor provided any updates to bloodwork.
Fast, friendly, and competent.
Good service
Excellent service
Staff was super nice and helpful. 10/10 recommend. Dr Lee stitched up my hand quickly, I was in/out in an hour and a half. The nurses were amazing!
Friendly staff & nice facility.
Friendly. Thorough. Clean. Knowledgeable Staff. My Physician/Specialist
Very professional and over the top hospitality!
It was fast, friendly and efficient
Quality, friendly, and professional.