Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8620 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice!

Report a concern   May 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

We had a wonderful experience at Baylor! The nurses were all fantastic! They were helpful, kind and very accommodating. My husband and I were treated with the utmost care from the moment we were admitted.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice facility with friendly efficient staff!

Report a concern   May 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Fast friendly, observant to your medical needs and care is great. I really appreciate these guys. They did a great job at helping and rescue me and my health problem. God bless him.

Report a concern   May 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great staff

Report a concern   May 20, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

The most friendly and efficient hospital staff I’ve ever encountered. I haven’t needed emergency medical staff very many times in my life, but this staff was fantastic. The facility was great as well.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

everything

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

My favorite hospital. Everyone there, from the desk, to the nurses and doctors are the friendliest and the most professional. Also the cafeteria is great and the free coffee is the best. Also, there is always a place to park. We love that hospital.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Quick and easy.

Report a concern   May 19, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very nice and super efficient.

Report a concern   May 19, 2024 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very good and humble service

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, efficient, prompt and very neat and clean.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Absolutely everything! From the moment we stepped into the building to the moment we stepped out, everyone was helpful, friendly, and supportive. And very informative!

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very professional and caring. Hospital was clean!!!!

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

All services was very nice

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

The front desk check in staff were organized, friendly, and efficient!

The pre-op nurse, Rebecca, was exceptionally professional and eased my worries and concerns. Thank you so much Rebecca. You made such a positive impact.

The post-op nurse, Delaney, was friendly and thorough in my discharge planning and instructions.

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, convenient

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Kindness

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice and punctual got things done in and out no problem

Report a concern   May 19, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

They the staff treated me with the best treatment

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly, knowledgeable people.
Attentive and always explains to patients what is going on.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Excellent service. Keep it up. Wonderful staffs and doctors.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

We were immediately greeted in a friendly and welcoming manner. Front desk personnel were very helpful!
We were seen very quickly and the nurses were extremely efficient, and the doctor was in very soon.
He was very thorough, and lab and test results were back quickly.. everything was explained well.
The nurses were very attentive , friendly, caring, and professional. Two of their names were Vanessa and Ernest. Also, the young man who came and took my husband for a CAT-SCAN was very courteous and respectful.
We live in OK, and this was our 2nd visit to your ER. Both visits were positive experiences. We are here visiting our daughter.
Thank you for helping us!

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff was very caring and compassionate.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly and personable staff

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyony was very attentive to making sure we received excellent care.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was very friendly and took great care of me.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Friendly and fast

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Staff was friendly and very caring. The doctor knew what it might be at the beginning and was correct.

Report a concern   May 18, 2024 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Staff kept patient in the loop - advised of procedures they were doing and explained what they the procedures were for. Their interaction with the patient made him feel comfortable.
Doctor explained how procedure went and advised when to expect test results. Will follow-up in about a week.
Thanks to all.
And thanks for the breakfast discount.


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