based on 4224 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone was very polite and cordial.
It was the best hospital that I have been it and I have been to several in Dallas- the service and atmosphere were excellent
Very efficient, general politeness and willingness to help the journey the most comfortable for a patient.
Wait time is zero
Excellent customer service and care!
I felt safe through every step of my treatment.
Excellent staff and doctors!! I have already recommended two people to the practice.
Wonderful facility and staff!
Everyone there is professional, courteous and prompt. Very thorough service in every regard. I was very pleased with the care I received.
Dr. Dryden was very professional and the service was quick.
fine
Friendly staff, clean facility
Very efficient and professional
the staff is outstanding! very helpful, and dedicated to their goal of helping people.
it makes a patient feel secure and relaxed in their hands. they believe in what they do.
It makes a visit extremely stress free. I can feel the care that they care for everyone that comes to their service.
Everyone was so nice and seemed to really care!
Organized, friendly and professional staff.
Everything.
Dr was extremely rude unsympathetic to the reason I came in. Nurses were nice and helpful. Discharge paperwork took twice as long as the whole visit.
The food is great!
Baby nurses were great
Treated with care, kindness, dignity and respect throughout the entire visit. Each interaction was organic in expressing true passion in serving.
The staff were exceptional
Very fast
The clear communication, ease of check-in, the comfortable space, the location, the friendly and knowledgeable staff. Dr. Burleson and his team are the best!
Great visit
I went into the ER because I did not feel well, they did flu covid check told them My symptoms guess that's all they check there for and send you away , Next day went to different Hospital ER and was admitted for 4 days with sepsis greatly appreciated been admitted that may have saved my life.
Nursing services are too good
Not having to wait to be seen by a doctor. I am in and out in less than an hour. I highly recommend Baylor Scott and White emergency services! Thanks to all the staff.
The staff is exceptional here! Very attuned to what is important to me, personally.
Everything. All the staff members are friendly, informative and attentive. Dr. Arai is thorough and has a great bedside manner.
This is the best facility anyone can visit if necessary.
Jim Last name removed

Everyone was informative about my procedure. Kind to me and family.