based on 2362 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, good service and care.
Friendly efficient staff!
Not taking my blood disorder seriously! Not giving me enough pain medication!
excellent service and care with no wait.
I came in for neck/shoulder pain and was told all of the imaging came back normal. I was told it was likely a sprain/muscle spasms. I was not told that the imaging showed a healing fractured rib that I was unaware of. Since then I have gone to a chiropractor who has tried adjusting the same rib not knowing there was an injury.
Great experience! All nurses were amazing!
Everyone on staff was amazing. If i had a hard time with anything the nursing staff or lactation specialists were there to help! Everyone was so understanding and patient. I love that everyone was so friendly and made sure I was good and that my baby was good as well. The pediatrician, dr ty, was great as well with checking my baby out and making sure he was healthy. Even though my baby had to stay an extra day due to jaundice, the nurses gave me a lot of supplies to help feed him and make me feel like I was able to do everything I could while he was under the blue lights. The only complaint we have is that the couch for my husband was horrific. Just like Joe Exotic, "his back will never recover from this."
Very calming atmosphere. The attendants friendly.
Usually get in very fast, & the staff are always courteous, kind, & really listen to what is going on with patient. It is very close to our home. Our first choice when need ER.
The nurses and doctors are always awesome! Very caring!
Taken on time. Check in was easy Staff was very friendly and helpful.
The only thing is had to provide a lot of information that is my BSW portal. Do not understand why you can not access that information.
nice and caring caregivers
prompt service
quality
I highly recommend the labor and delivery team here. Both the pre and post-care were truly amazing. Anna and Karen were exceptional, making me feel well taken care of throughout the process.
During my postpartum stay, Shy, Leslie, and Chrislyn were incredibly supportive and kind. Shy, in particular, made it so easy for me to trust the nursery with my baby, allowing me to get some much-needed rest.
I’m so grateful for all of you, and I’m happy we have nurses like you to take care of us. Love you all!
Staff are very helpful and patient
I was very happy about their work and they are very supportive throughout the stay
Na
Because of Connie and Dawn. They were part of my L&D team when I got induced and they explained everything they were doing step by step always asking for my thoughts and making sure I was ok with everything. Unfortunately the next day on my induction I was not progressing and a C section had to be done. Dawn was so calming and reassuring me that it had nothing to do with my prep or things that I could have done differently. Her shift was almost ended when we had to go to the OR. But she stayed until I was done. The next day Connie went out of her way and came looking for us in the postpartum area to meet the baby and to see how I was doing. Over all great staff food was good and I even got a thank you card at the end.
Amazing nurses and doctors. Everyone was incredibly nice.
Friendly capable help
Friendly, quality, caring, organized.
Professional, efficient, friendly
Baylor Frisco is our preferred facility for medical procedures. From the receptionists, great nurses, anesthesiologist (Jack Freeman) and Dr. Duraiswamy. Always a great experience. Cindy, my nurse, was so efficient and very caring. Highly recommend Baylor Frisco.
Perfect AAAAA +++++
Zeeshan Danawala, Bernice , Stephanie , all bursing staff been great and very kind and best of the best practise from my last experience not here but was in Methodist as compared to to you all you guys have nailed it and best service i must say you guys all rock
Great team work
Lobby was efficient, comfortable and very pretty.
Every pre-op and post-op nurse was kind, attentive and patient.
Excellent experience all around.
All nurses were so kind and attentive
Staff was efficient and caring
Everyone is kind, respectful and attentive. My experience was unparalleled professionalism. No wonder all the accolades!
From the moment I entered the emergency department to the time I departed, my experience was exceptional. The intake process, triage, and consultation with the physician were all highly satisfactory. The physician’s expertise and the nurse’s attentiveness were truly remarkable. I extend my sincere gratitude to all involved in providing such exceptional care. As I continue to navigate this challenging journey, I find solace in the knowledge that I am receiving the support I need. I wish you all a wonderful weekend and thank you once again for your unwavering dedication.
Sincerely,
Mrs. First name removed Derrick
Great experience, kind staff
Everyone was so kind & you could tell they loved their jobs. My nurses were Summer (in pre-op), Jean (in post-op), Shiny, Ashleigh, Priscilla & Olivia (in postpartum) and they were the best team! They all made sure I was well informed with what was happening and helped me make the best decisions for my care.
very nice nurses and doctor, so kind and professional