based on 8350 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Simply the best. Nurses were lovely and helpful
Excellent staff. Thorough and attentive. I felt very comfortable during my experience.
Prompt and friendly service.
Very clean environment, friendly staff and out quickly. No long wait. The tech, nurse and mid level providers were great! Could not have asked for better!
While front desk receptionist was excellent, you might coach her to not call grown women “honey”. I know some think of this as a indearing term, but it feels like I’m being spoken to as a child. I know that was not her intention as she was very nice. She used them term with other women who came in after me.
Everybody was so nice and my husband and I felt really appreciated. Dr Ku ad awesome as always and nurse Ana Maria B was such a great help with my transition as a new mommy
Great job for my colonosopy! Special credit to Nurse Tanner who checked me in.
Well run, friendly staff, good care, clean facility
Awesome experience for our baby delivery, wonderful staff.
Not very much !!!
I had a great experience from the birth of my son to recovery. My nurses Devin ,Kristin, and nicole in labor and delivery and postpart were very professional, helpful, and resourceful. The food is amazing every meal I would recommend to anyone to give birth here
Timely, efficient,
I like everything. Excellent and professional staff, clean facilities, wonderful nurses and outstanding doctors. Please keep up the outstanding work,
Clean facility and extremely friendly and professional service.
I was treated with so much love and care.🙏🏻
I just want to make clear, this has to do with my post op recovery experience. The receptionist and my pre op nurse could not have been nicer or more attentive!
However, I pray that I never have a postop experience like this ever again. When the anesthesiologist called me the night prior to my procedure, I made it very clear that I am very sensitive to general anesthesia. I explained how hyper active I become once I am awoken, and I wanted that taken into consideration for my care. The anesthesiologist said that he understood this, so apparently this is why I was given twice the amount of Versed that a patient is typically given for surgery. It was not enough. When I woke up, I had a panic attack. I have never felt more anxious in my entire life. I could not stop shaking, and my nurse did not seem to care. I looked on the monitor, and my heart rate was about 112, and my blood pressure was 153/83. My resting systolic blood pressure is usually 100, and my resting heart rate is usually in the 60s. I am a registered nurse myself, so I knew this was not right. I demanded that she called the anesthesiologist. All the nurse told the anesthesiologist was that I was anxious, did not tell him my vitals nor did she do a proper SBAR. So I basically told the physician that I wanted Ativan to try to calm me down. He said no, offered no alternatives, and my nurse did not advocate for me. All she said was “well the doctor said no.” So she wheeled me out while I was still tachycardic and hypertensive to my mothers vehicle. It is very frustrating, especially as a black woman, for my symptoms to not be believed and not to not be taken seriously. I will never have surgery at this facility again.
*Jessica was not the post op nurse I am referring to. I do not remember her name
Good process, good people. worked great.
All of the staff was friendly, professional and helpful.
Excellent!
Wonderful staff and team of doctors, very professional and caring!
Very Professional, caring, and on schedule
A very smooth and caring operation
It was great service
Very good, caring support
Excellent staff, both doctor and nursing group.
Thank you
The nurses were outstanding! Everyone was super friendly even the cleaning staff and food service. The delivery and the postpartum rooms were roomy and very clean. I felt like I was in great hands the whole time from birth to recovery and my baby was in a very safe and caring place. The nursery nurses took such good care of my little girl the second night I was there and needed some sleep. I wanted to stay another night or two just for the excellent care and the delicious food!
Organized, timely, friendly
Very nice and professional employees. Well organized.
Incredible staff and services. ON TIME.
Friendly
Knowledgeable staff