based on 4244 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff
Baylor runs a great operation at this facility. Very organized with very friendly staff.
Thank You
VERY GOOD SERVICE
Timely Professional courteous
Everyone was so nice and professional at the hospital. I would recommend this hospital to all my family and friends.
Very quick and easy check in
Professional and consistent care
The staff was professional and friendly. They explained things thoroughly as to what they were doing and that put me at ease.
Friendly, professional and on time!
The attention and professionalism.
The television was on & the volume was very audible that when I was talking to the doctor he got distracted & watching the television for few seconds.
N/A
Prompt, friendly, professional and everyone worked as a team to provide a great medical and enjoyable experience.
Quick, listened and addressed my issue.
Warm, passionate, friendly, kind people, and my doctor in Katrina Wells is exceptional
Great caring and sensitive staff w/ genuine bedside manners. Also did a great job letting me know what was happening every step of the way.
From the time I drove up and Valley guy the registration team and all of the nursing staff in employees in the pre-op in Post app was great I feel. Comfortable from the time I walked in to the time that I returned home.
Clean facility and no lines or long waits.
Professional, knowlegibleand efficient
The staff is friendly and spends time caring for the patients and keeping them informed.
They were great
The nursing staff and front desk staff were wonderful, except the actual doctor was a little dismissive. Being pregnant and having the symptoms I was having, it would have been nice to actually have a doctor that doesn’t rush in and rush out without explaining or answering our questions. We asked him one question and you would have thought it was the end of the world. Other than the actual doctor himself, everyone else was wonderful.
The staff was excellent. Caring and porfessional.
Very friendly and knowledgeable staff! Everyone made me feel comfortable.
I would to thank everyone at the clinic for My outstanding Care!!
Jurry Van Ark is a special Doctor...he went out of his way to help me with My COVID illness
Thanks Jurry Van Ark
Kind staff, incredible care! Had an incredible team and experience. Was absolutely terrified with it being my first c-section and the team made me feel safe, understood, and in good hands.
Makes you feel like home
Doctor inefficient
Great service and hospital