based on 8307 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I felt that the BSW personnel really cared about me. They took very good care of me.
Very personal and complete.
Great facility and great staff. Doctor S Lieman a great surgeon and thank you all for my care !
Staff are always friendly and willing to serve! Clean consistent locations.
They are amazing! They are friendly they are fast they listen they are attentive. You can tell they care and their career isn’t just a job to them. 10s for everyone from the young woman who I spoke with in the er waiting room to the nurses to the doctor himself. I’ve never met a more friendly staffed hospital in my entire life!
Staff and nurses were professional in all of my interactions.
Thank you for taking great care of me during my procedure.
Dr. Laura Bradley, Nurseline
Good environment and service. Thanks to all the staff who took care of us. Highly recommend.
Everyone was very professional. I did not have to wait long, was taken back at the time of my appointment. Overall an excellent experience.
Everyone was so very kind
Great nutses
From the greeting as we walked in, through to the instructions before leaving; everything was handled professionally and in order and most importantly, with compassion. They go above and beyond to make your visit a comforting and calm experience. I don't ever want to go anywhere else for care.
My foot surgery on Monday was a smooth, efficient, careing process, from the receptionist at the front desk, to the recovery room and discharge. I felt well cared for and everyone was very professional.
Everyone was very helpful, and nice.
Clean, comfortable
Our nurse Paul was phenomenal! So informative, attentive, reassuring, and kind. So grateful too for the doctor and other staff we interacted with. Thank you all!
Everything
ER services
Most excellent hospital!!!
From walking in the door to checking in to pre op surgery and post op. Could not ask for better staff when it comes to kindness and knowledge!!
Highly recommend,
First name removed Jo
I was helped immediately and that was very appreciated. Everyone there was extremely helpful.
Friendly, professional, quick
I was treated with such fabulous care while at Baylor Frisco. Everyone was very kind and helpful. It made my hospital stay much more enjoyable and less worrisome.
The total and complete professionalism of the entire staff.
Everything, from the check in, to the care by nurses, to the food served.
We were treated very good.. my husband was made to feel very comfortable.
Very friendly and great service
Been there a few times since it opened for various surgeries. Very clean and nice facility. Employees are very customer focused and the nurses are outstanding.
👍
Everything , as soon as you walk through the front door , you’re treated with respect and courtesy .Professionalism by everyone you interact with , if there’s anything you need , don’t hesitate to ask . Your care and needs are the number one priority . Admitting , nurses that take you back to surgery , nurses that prep you for your procedure , OR nurses ,recovery 1 , recovery 2 , wow , keep up the great work .