based on 4130 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All the staff that helped me with my procedure were really kind and friendly and did a great job with all aspects
Details and professional from scheduling to after surgery recovery
Efficiently run, staff was friendly, always introduced themselves. Do wish the registration process could have been available earlier than 1 pm on Friday and due by 5 pm. I was busy with patients so had to have staff do most of that. The call was <24 hours prior to the procedure. Not sure what would have happened if I had not answered the phone from an unknown number or hadn't just been finishing lunch.
Absolutely would recommend 100%. Very clean and staff is so friendly and tentative.
Amazing!!!
Great hospital
Everything the staff she wasn’t Baylor is the best
Comforting environment
Compassion from front desk checkin to curbside release!
5 Stars! 10 out of 10!
Max praises available I will give- Thank y’all so much!
The front desk staff was friendly
Amazing, friendly and professional staff, nurses and Doctors.
Thanks.
Some nurses just came up the the outside of the curtain but didn’t even address
Or talk to patient.
Nurses check in often. Most staff are friendly. Facility is modern and clean. I felt cared for and also appreciate nursery services.
Excellent service
Staff was extremely, warm, kind and professional. They made me feel safe and comfortable!
Staff was impeccable. Also very much appreciated the lidocaine shot prior to the IV - such a small thing makes a huge difference in the soreness level and shows the care being provided. Thanks
The staff
Professional, excellent treatment, courteous staff. Clean facility.
Very courteous and kind!
I am impressed with the excellent service that was offered to me in my caesarean section and postpartum recovery, my congratulations to all the team involved
Everyone was nice and friendly, ran on time and everything was clean
As a first time mom my labor and delivery experience was incredible. The registration staff was kind, our nurses for labor and delivery, postpartum, baby nurses, lactation consultants, nurses aides, housekeeping, cafeteria staff, nursery, pediatrician, etc. were outstanding! Our rooms were spacious and felt modern and "homey." The meals were so good and not the typical dreaded hospital food. Overall, our stay felt somewhat like a resort stay. We would be more than happy to recommend Baylor Scott & White Frisco Medical Center to anyone and everyone.
The staff is amazing and paid constant attention to my every need.
The professionalism of the staff.
Promptness and quick service.
The professionalism of the staff
Nurses and attendants were very attentive,
After one year, we are still trying to forget the horrific experience at BSW Frisco.
Everyone was so nice and welcoming. Carol and Jurry took such great care of me.
Service good and hospitality very nice.
Very good. Staff excellent.