What our patients think of us!

Very kind and understanding

fast with all the test

Very friendly staff.

The stuff there is arrogant especially Dr Charles ,doesn’t even talk to patients,short and out .Go to other ERs before you go here .Not worth it

Friendly, timely, detailed, knowledgeable, professional.

Professional, timely, clean & friendly. Not to mention top flight medical treatment & staff.

Everyone who I came into contact with was so kind and treated me extremely well.

Everyone is very nice and I would definitely recommend going to Baylor, Scott and White.

All of the staff treated me like family took great care of me and my husband who was there with me made sure we had everything we needed and care you could tell was just amazing and that they truly care about what they do

professional and friendly, first pregnancy and they made it the best first experience. Thanm you so much for everyone that helped me recover and made me feel safe

I received outstanding care from the entire team….from front desk check in until I left. Everyone was top notch, friendly, responsive and excellent at their job. My favorite hospital.

Very organized and I was able to stage smoothly for my surgery.

The hospital is inviting
Everyone that I saw starting at the front desk,
Prep room, operating room
and discharge —all great

Extremely attentive, caring, and thorough...the way an ER should be in the event of an emergency...thank you very much!

The staff is friendly and helpful

Easy sign in and sign out. Very polite and personable staff. Nursing staff knew what they were doing and did it efficiently. Hospital is beautiful and convenient to all departments especially since having an escort. Thank you for a nice visit.

Thank you for the great service.

Well organized, clean, and comfortable. Staff very professional and friendly:

Professional and friendly service! Well done!

Excellent 👍

Professional, warm, friendly, clean, good skills, good cafeteria, and comfortable furniture and beds.

I had scheduled surgery at the hospital. Front desk lady was very nice. All the paperwork was done smoothly. Everything was done on time. Nurses and Drs. Explained everything well.

The hospital staff was unbelievable! We have never had such wonderful service! Clean facilities and professional and friendly staff. My husband and I were very impressed.

Very efficient, friendly and clean.

Very efficient, kind and caring staff at every step of care.

The nursing staff was amazing. They really advocated for me regarding pain and they sent me home with a cute card signed by all the front desk and nursing folks who helped me. It was a nice touch. My two family members got a 1/2 off coupon for the hospital cafeteria, which they said was surprisingly good. Post-op, the staff was ready with ice chips and snacks. I even got a call from the hospital today checking on me. Great service. 5⭐️

Doctors and nurses are very caring.

I had my first baby in 2022 in this hospital and we had great experience. So we picked the same hospital again now in 2025. The nurses in delivery and labor were great, they were very patient, compassionate and made me very comfortable during my stay.

They were great at keeping me updated on my baby status and took great post delivery care for me. My husband and me loved the food options and the celebration dinner was great.

I was able to rest happily during the nights after my c section as nursery took care of my baby.

I would like to mention nurses Mari cov and Misty who were great and very supportive during my delivery and post delivery stay.

The facility is very nice, everyone very friendly, treated well. The only complaint I have is the one and one half hour early arrival, and then telling me possibly another two hour wait. However that could have been a Dr backup problem. Overall, very satisfied !

The staff was caring and friendly.