What our patients think of us!

I have admitted to baylor scott Frisco for delivery. I was really worried with delivery and the staff were very friendly to be there with every step. Even the postpartum staff are very friendly and with patience for every question and concern i have. I would completely recommend this hospital.

Very easy checkin process. Everything was on time and I really liked the pager for my spouse to come in.

From check in to check out everything was easy and efficient. Everyone was very friendly and accommodating. Excellent staff

All the staff were very friendly & attentive.

The care given to the patients

They were very kind and professional.

Clean, friendly and knowledgeable staff.

Greta people. Competent & caring service.

Patient care is superlative

Always have taken care of me!

Very personable. Put me at ease

I appreciate the customer service and the staff's genuine care during my procedure.

Excellent care provided!

Very friendly, experienced staff, clean facilities, smooth process from checkin to discharge.

Fortunately, not busy. Received immediate attention

Facility was clean, process was smooth and staff was outstanding.

Very professional. Facilities were very clean.

Everyone was so sweet and loved the food and the little snack room for patients

Nice and clean facility, attentive staff, comfy rooms. Food was good, and I felt safe and taken care of.

I don't believe there's anything that needs improvement. The facilities were great, the staff was exceptionally good. All explanations were clear, concise, and readily available. I'm just not likely to recommend an emergency room. If asked, I will say that Baylor Scott and White Frisco took exceptional care of me. But I wouldn't send someone out of their way to go there.

Wonderful staff! My family and I were so well taken care of during our labor and delivery and postpartum.

Great nurses

I like how everyone you encounter is very friendly, professional and caring!

Everyone was very helpful

I went in for bad chest pain, they ended up saying I have pleurisy, but didn’t know why. Said it could be millions of things but didn’t do blood tests or anything. They just did an EKG and an X-ray and said “we don’t know, here’s a pill. Have a good day” -.-

My experience was awesome. I met so many caring and thoughtful people.
I just cannot say enough good things about how everything turned out.
I would highly recommend this facility.

Make sure that the doctor that is doing a procedure on you gives the right name of the hospital and address on the procedure sheet because Dr Matthew hughes's office just said Baylor medical hospital so we went to Baylor medical hospital but end up being Baylor medical centennial and no one ever said that and there was no address on the sheet so we went to the wrong Hospital but other than that the people were very nice very professional hospital was super clean and they explained everything to the tea thanks for good experience

I had a fast and hospitable experience

I love the staff, everyone I came in contact with was so professional and caring. I feel I got the very best care. Dr Carrasco is simply the best. Thank you for providing me with such excellent care. When you prayed with me and my wife before my surgery it took away all my anxiety.

Thank You
First name removed Fuller

Excellent service by all staff I used on 9-8-23 for outpatient surgery. Super impressed by friendliness, professionalism, and ability of every person.