based on 8370 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great nurses!
Great facility and very friendly/professional staff!
I like how quickly I was seen!
Everyone (from check-in through discharge) was so polite and efficient. Quick in and out!
Friendly, and attentive personnel
Great caring service once you step into the reception to your discharge to your car.
Awesome L&D team!! Especially the dear nurses that went above and beyond for me - Brenda and Amy. Both were incredibly encouraging and wealth of information to help answer my questions and concerns.
The PP and Nursery teams were just as wonderful too! Devin was so kind and attentive to this first time mom!
The entire staff is wonderful. Personable, with smiles on their faces. From the greeting at the front desk to the moment I was wheeled to my ride home, I was treated with kindness and respect.
Thank you Baylor!
The care that I received was exceptional all the staff and nurses took care of me like they would their own daughter I am ever so grateful and thankful to them
Great experience!
Your facility I beautiful and your people are awesome!!
The therapist JoJo is exceptionally good! Very professional and has managed to improve my situation and achieve my goals
Everyone was very kind and competent. Very clean place.
Friendly - efficient
Gave me wrong time for surgery.
All Professional staff are top notch, No exceptions,
Hannah and Tricia on the 3rd floor were great!
Everything, friendly staff, fast service, clean environment.
Friendly and knowledgeable
The service was very smooth and fluid, like a well oiled machine
Friendly loving staff
All of the staff were very friendly and professional. They demonstrated genuine care for me as a person and a patient.
Friendly staff. Shows concern and passionate in helping patients.
Really nice folks! They take good care of you!
Post on website that you are not really affiliated with BSW and they there is a facility charge that doesn’t get billed to insurance. Totally out of pocket: otherwise, care was excellent.
The staff was courteous, friendly and very helpful. The hospital is very clean and the lobby is so welcoming. The nurses and my helper were so nice and knowledgeable. Everyone made my procedure so much more easier than I thought it would be.
Efficient, friendly, caring, and very close to home.
The staff were very professional an knowledgeable
The staff was amazing. I was kept comfortable
Best ever everyone so polite and helpful