Customer Testimonials
The stair lift is an ingenious piece of equipment. They should be built into all new homes.
Excellent work and great results!!!
I love the chair lift. It is comfortable, moves nicely Long the rail
The installer was knowledgeable and thorough in his explanations on procedures.
Prompt response. Able to assist with issues over the phone if tech unavailable.
the prompt personal service
We would not e in our home wiithout the chair lift. The workers have always been pol;ityer, couteous, friendly and clean. Appreciated.
We have been extremely pleased to manage our medical office with the LU/LA elevator since July, 2019 and secure in knowing his well it has seven IHG visitors and patients. Thank you!!
Service tech was on time and completed the service in one visit.
Waiting for followup about shifting rail
Professional and polite service representatives. I get answers to questions I have.
The installer was very friendly and knew what he was doing. The unit was installed perfectly with no flaws. I would recommend this installer and your stairway equipment to anyone looking for a great product.
My mother is loving her new stair lift! It’s been a game changer for her safety and mobility. Your team was so kind and explained everything she needed to know. We are grateful to find a family owned company like yours that cares for its clients!
Great service
So far our stairlift is very nice and runs very well. DelMario the man that installed the stairlift was so so good. He really should be told by your company of value he is to the company. So noligable about the stairlift. If there was a rating for him there wouldnt be one high enough because he is that good at what he does.
Customer service is the greatest.
Friendly and professional staff
Your company is very easy to work with. I especially like the phone calls beforehand requesting a date/time for service.
We have only had it a few week but I have been very please
The fellow (Dean) that installed it was very helpful and did a great job.
Great customer service. Great conscientious technicians.
The product fits my needs.
The services are great.
Great for moving myself and my kids up the stairs without strain on my body. Great for people in our house with limited mobility too.
Prompt, friendly and accurate. Reasonably priced also.
The Stannah Siena 600 stair lift is a quality made product. It's sturdy and works effortlessly. The chair is quiet when moving and does its job without struggling. I have the retracting rail and really like the way it moves off the floor to keep anyone from tripping over it. The seat is plenty big and that's a nice plus. Overall, it's a GREAT product and I found out, it is better to buy it early, rather than wait until you really need a stair lift chair. This is what I did. I know one day I will need a stair lift chair every time I travel up or down my stairs, and mine is already installed. Right now I can use my stairs most of the time without using the chair, but later on when my knees say I need the chair all the time, it's already there waiting for me. SPOILER ALERT ... Even though I can still climb the stairs without the chair, I'm starting to use it more often and the reason I do is because, well why not. Using it is easier on my body and it's really fun to ride.
My install technician's name is Chris. He installed the system by himself and it took him around 5 hours to complete the installation. He was very focused and dedicated to what he was doing. He didn't rush any aspect of the install and that I appreciated. He ensured his measurements and alignments were spot-on. He performed calibration alignments to ensure the chair moved smoothly as designed. He did a GREAT job installing the system. It is rock solid on my stairs and there is no instability in the system what-so-ever.
I know the complete system cost a few dollars and I want mine fully operational for many years to come. As I watched Chris do his magic, I noticed the numerous parts, wires, switches and other gadgets he had to deal with during the install. At that time I realized the difficulty I would have trying to maintain or repair the chair system myself. I couldn't do it, not at my age, even though I have a pretty extensive background in electronics. I was thankful a Performance Plan was offered for the stair lift system at a very reasonable price. The plan I bought is the Performance Plus Plan. This plan alone will keep my stair lift system up and running. Now I have ease of mind concerning my stair lift. If something goes wrong, and things do go wrong, my chair will get the repair it needs. Who could ask for anything more?
Thanks Arrow Lift ...
Service person was awesome.
We really our outdoor Arrow Lift chair. Being elderly, we use it to carry things up and down, like grocery's and other large items, as well as ourselves. It is a life safer!
Dale is great. Service is great (from Dale). BUT< the fact that my elevator stopped three times in the last year is inexcusable.
Customer friendly service. Well made stairlift. Good service repair.
They work
Both elevators have worked well and the service has been excellent.