Customer Testimonials
Responsive to Service Requests. Flexible in scheduling visits when needed. Repairs and service done quickly and explained thoroughly when needed.
Without your service, my wife would have not been able to return home from the Transitional Care Unit. Thank you for your expeditious response and installation of the chairlift.It works like a dream.
You do a good job.
The chairlift is just what we needed. Very efficient service installed Within 2 weeks. Everyone we dealt with was friendly, knowledgeable, and efficient. We couldn't be happier. Would recommend Arrow lift to everyone.
The lift has been problem free and the maintenance service has been very good.
My salesman, David St. John, was amazingly thoughtful and genuinely interested in helping us problem solve to come up with a mobility plan for my mother, who was returning to her split level home after having hip surgery. The refurbished lift that we purchased works like a dream. Our installer was also great to work with and did an excellent job. I couldn’t be happier with having done business with Arrow Lift, and will highly recommend!
Technician was friendly professional and knowledgeable. Product meet all our needs.
It gives me a sense of security for my parents.
Well organized and professional
Most everything
I would recomment Arrowlift to freinds and family. Both the sales person and Installer was very helpfull. Both were knowledgeable and delivered an excellent service.
Thank you Mark and Chris for your service.
Mahamud
ComfortCare Group
Friendly, professional service.
Reliability and safety
As an MSHO Care Manager, I have opportunity at times to provide my clients with needed equipment. Recently, a client needed a stairlift after moving in with her daughter and son-in-law. I called Arrow Lift to request a bid. The family was very impressed with Mark Pettingill, stating he was very professional and kind. The bid was competitive, and the process was smooth and timely. The family very pleased with the result. I will definitely use them again if the need arises!
The product type and pricing was very competitive while offering high quality. I cannot say enough good words about the individual who installed my lifts or the gentleman who inspected and fine tuned the machines and my sales person who took care of me at each step. I definitely give Arrow a FIVE STAR rating at each step!!
The stairlift has made it possible for my husband to get up and down the stairs. It is everything that we expected.
The installer was great! He took his time to install the chair lift. He addressed all our questions and isssues concerning using the chair lift.
Very professional and knowledgable Sales Representative and installation Technicians.
Prompt Service!
Quality and easy to use designed Lift!
We thank for a vital addition to our home!
We have gotten a lot of use out of our Stair Lift. One of us has had great difficulty climbing stairs for the past 18 months. The Stair Lift has made it possible for us to have our family live, eat and watch TV together.
When we have needed assistance, Arrow Lift has been there for us, answering questions, giving us tips on its use, and coming to service the lift.
Service technician quiet. Competent, curious . Lift is quiet , easy to use and attractive9
Very useful
From the time we met the sales person to the install of our stair lift was about a week
in these times thats truly amazing
People are very helpful, took the time to discern my specific needs. You had things available Acorn said were not available, i.e. swivel chair at top & bottom & extension and retraction of rail. Also, your annual maintenance contracts are much more reasonable than Acorn's.
I have already and will continue to recommend you over Acorn.
No sales pressure, courteous and punctual.
Made sure everything was adjusted and in working order.
On time. Easy to schedule. Good quality work. Great communication.
The installation crew was very professional and completed the work with no surprises.
Elevator operation is very good. It has been a lifesaver!
The lift was a great solution to add handicapped accessibility to our existing home. We were able to install it in an area where is is covenient yet neatly tucked away from the main living space. The option of entering on one side on the upper level and exiting from the opposite side on the lower level of our home works perfectly.
Close contact with Rep.
You have more than 1 choice of stair lifts and that comparison in one place is terrific.