Customer Testimonials
On time. Technicians are knowledgeable.
Product is reliable and easy to use.
Everyone from first call, to salesman, and installer, did exactly what they said they would do. Refreshing to find such a good company. And, being able to purchase a refurbished unit that looks brand new, was most important as being retired and on fixed income, we simply could not afford a brand new unit. This entire experience was a pleasure. We love our stair lift. Thanks for doing things so right!!
Good service. flexible in scheduling inspections and maintenance.
It made it possible for my late husband to access all parts of our home.
Reliability, quality hardware, and equipment.
Very professional,efficient, and polite
Great service
Works as advertised. Quiet. Smooth up and down.
The technicians who worked on my Stannah chair lift were pleasant and professional.
I am happy with the elevator and service contract. The workers are friendly and efficient and make recommendations when needed.
The chair/stair lift makes life so much safer and easier. We are very happy with the service.
Customer service including salesman, installer, and service department have been fantastic to deal with.
They know their business and do an excellent job and in a timely fashion
Engaged staff ... always polite
The gentleman at the display store was just great. We went to the showroom in Bloomington.
Great service team.
The service representative is thorough at their work and punctual.
Very friendly and professional staff.
Great people to work with. Service and products are very professional.
Great service
The chairs work great, I have a split level home and put in 1 chair for each level
Quick, speedy service. However, the extra $700 turn around was very unnecessary. I don't need it and don't use it. So I'm disappointed that that was pushed.
Called and you where here and fix it nice job.
Installer was very professional and honest - explaining the pluses and minuses of both brands. Arrowlift was quick to send requested accessories / parts.
Clean and quick service.
Mark was fantastic to work with regarding sales. He was very knowledgeable and came prepared to take measurements at our first meeting. He always returned my calls or emails within one day. The installers were also fantastic (I'm sorry I'm doing this a couple of months later and I have forgotten their names). They were prompt, courteous, wore masks, and cleaned up their work area. You would not have known they were there. They completed the job faster than promised and explained the operation of the machine to me. We've had no issues with the stair lift to date. It has several curves and travels between three floors in my home with a nice smooth motion. It works great!
Very professional and skilled service
Outstanding service!
On time, efficient and clean install and it works quite well.