Customer Testimonials
Charlie was very good and patient to work with us.
The lift is working great and those in need of its use are happy.
They came when needed to repair the lift. They came within the time frame for the tuneup/check up on the lifts. We have had only one problem in the 2 and 1/2 years since they were installed.
The Arrow Lift chair installed in our home has been so effective in allowing us to easily use the upstairs and downstairs. It has worked very well. We have appreciated the technicians who do our yearly maintenance. The young man who was here a couple of weeks ago was exceptional.
Very friendly helpful staff.
I had my elevator check up on Feb. 7. I have yet to get a paper copy of my appointment or on line copy. that said I was so impressed with the person that preformed my check up that i left a phone message to your President on all your qualities.
Elizabeth Sellke
Phone number removed
Speed of installation- your price was higher and you need to come up with a buyback plan. If time of install wasn’t so critical, I woul have went with Lifeway for half the cost
We have had our Arrow Lift system for a little over 2 years Arrow Lifts system enables
my 87 year old mother to go to and from her basement anytime she wants to it saved her
what I am sure would have cost much more than Arrow Lifts system to move her washer and dryer upstairs some where my moms house does not lend itself to making that type of move
Prompt, dependable, professional and knowledgeable.
Thank you so much.
fast service
Great Team - Office and field
Professional, on time and good customer service
We are Very satisfied with all aspects of the elevator install, function, and on going support!!
The lift works perfectly, but we have only had it for a week ..
All of your employees that we had contact with were wonderful.
Can't climb stairs anymore. This is a leg saver!
Efficient service and quality of the product
Great service and a great product. Very happy
I don't know what I would do without my stair lift, after 2 back surgeries.
The new 760 T is pretty hi tech for us, but I think my husband has learned a lot in dealing with the initial problems. Frank Bianchi was always right on with us, and his successor Chris Nosbush is also looking to be a man we can count on. The service relationships are as important as the quality of the product. We feel betrayed by losing our first burner to corrosion at only ten years, but such is life. We would still recommend your product.
Honest and pleasant Sales People. Installation done seamlessly. Service Staff very professional and know what they are doing.
The installation followed quickly after our purchase. The lift is a mechanical wonder and the installer phenomenal. He worked non stop through the day with an excellent tutorial when he finished.
The stair lift works seamlessly!
I found out about the Stannah chair lift by word of mouth from a couple back in my home town.
They had theirs for about 15 years and loved it. They had no issues with it. I called the number on line for the Stannah chair lift and a representative called me back promptly and offered an in home visit within the next 48 hours. Charlie Babcock, Arrow Lift sales representative, Blaine, MN came to our home over an hour away Sartell, MN in October 2022 and presented the Stannah 600 Siena chair lift model he felt would be the right chair lift for our stairway. He did not pressure us into a sale. Think about and contact me. I called Charlie Babcock in January 2023 and asked if we could come to the main office to trial them before purchasing. He thoroughly explained the operation of the Stannah 600 Siena chair lift and allowed me to ride it and feel comfortable before making my decision. His price offer did not change. Two Professional Tech specialists were able to install it into our home one week later. We are so pleased with it and how it fits our home. We love it. I am so happy it is not made in China, but a family owned business in the UK. A very reputable company.
I was very impressed with Todd's flexibility of coming to my mother's house before I had to return to my home in Spokane. He did a great job of describing the options for chairs and promptly sent me contract samples for the 3 options we were considering.
I was also very impressed that the chairs were installed within a week of my first contact with Arrow.
One thing I would recommend is that the service contract options be discussed at the same time that the costs for the chairs are discussed, rather than at the time of installation.
Chair lift installed at my assisted living
Efficient and got the job done.
The young man that serviced the elevator was very competent. He was very informative and helpful. He was friendly as well.
Beauty
Quality
Dependability — in product and in service
Polite, respectful & professional
The people we dealt with so knowledgeable and pleasent.
An excellent product. Never had any real problems and the technicians and staff are professional, friendly and helpful.