Customer Testimonials
Pleasant salesman. Answered my questions so I could understand. The tech who put it in was also a very nice polite gentleman. We even enjoyed his presence.
Prompt, professional ,polite people work for this company. Would that I could say that about others.
The product is good and the service is timely and reliable.
Product is well built and reliable....
No chest pain going upstairs
Came on time when scheduled
Wonderful
Great sales rep - went over all options. Great installer. Professional and informative. Overall the experience was first rate
I am very happy with my stairlift . Service person - Will _ was very nice.
Technician very efficient- answered questions we had - thank you!!!
Everyone has been helpful and responsive to our needs with the home elevator. They have taken the worry out of our daily use.
nice folks with whom to deal. Great techs who get the job done.
Hunter was out recently and he did an excellent job. He was thorough, friendly and communicative. He summarized what he did for us before he left. He is a very valuable employee!
Dependability
Everything!! Chair lift is quality workmanship Never given me a moment’s trouble, the staff. Is so accommodating and kind , the maintenance people that have been sent every year are super nice !
Fast service. Return phone calls
Service man was skilled and knowledgeable.
Vêtu Good product
Good product, great service. Thank you.
We've had the stair lift for a long time. Arrow Lift installed it and has maintained it throughout. Whenever there was an issue with it, which was rare, they have been responsive and resolved it in a professional manner.
Great product so far and the installer was very kind and personable. The sales associate was great as well. They both were very knowledgeable about their products.
Quit service, professional, polite and knowledgeable.
Honest sales re. Competent installer.
Technicians are knowledgeable, courteous and willing to listen.
Schedulers work with customers in arranging service.
Pricing is reasonable.
The techician knew what he was doing on the install. The equipment works very well and meets our needs.
I restored a Victorian we own that partially burned in 2020. We repurposed this 4000 square foot home into a 6-unit AirB&B. We put in an elevator, Arrow Lift and have been very pleased with its’ form and function. Service has been excellent.
Our stairlift for my husband has been fantastic!! So glad we put it in! And the service call we last had was great! The guy did a great job checking it and cleaning the stair lift and he was very friendly and everyone I speak to is very friendly!
Your service associates are great! My Mother is 89 years old, and the service tech was very patient with her. He took his time to explain things to her and didn't make her feel uncomfortable with the questions she asked!
The whole process from start to finish was flawless. Called for an estimate, had the nicest sales rep meet me at my 92 year old mother's house (who was not happy about this at all!), obtained approval received from family members and installation completed all in less than a week. The installation technician was extremely efficient, adjusted the chair as needed which required some additional work as my mother is only 4'7" and I wanted to make sure her feet touched the ground getting on and off. Immaculate and precise in his workmanship. Stayed with us until my mother was comfortable running it on her own.
Within a day of using it she absolutely loves it and wishes she hadn't been so stubborn for the years that it took me to convince her!
Pricing was very reasonable and the whole family is happy!
Excellent work on the installation. Friendly worker.