Customer Testimonials
Your tech's do a great job to insure my daughters stair lift it is proper working order and let me know if there is any problem that need to be addressed during their visit.
the service was very friendly and efficient.
Fully explained your product, how it would be installed, when it would be installed , the guarantee, who to contact if a problem, and the cost.
The gentleman who came to install the chair lift did his job with care./ The chair lift works beautifully.
The Arrow Lift works well.
Installers were courteous when my wife objected with the lift half way installed, took it out, and came back the next week to do it again after she was coerced.
Now, if I could get me wife to remember how to use it. She is having difficulty with new things.
Professional, great unit, easy to work with
My chair is dependable, reliable, comfortable and useful every day. I can rely on the safety of it as I go to my lower level. I can transport items which would be difficult or impossible for me to deal with.
Every year the maintenance is done efficiently and it’s important to me that everything is running well.
Thank you to all involved.
Your representative, David St. John, was very polite and thorough in his explanation of the features of your stairlifts. He hosted us at your showroom in Beachwood and demonstrated the various models and options available. After we decided to purchase your products, the installer, DelMario Watts, did an excellent job in installing both stairlifts in our house. He made sure that my wife understood how to operate the stairlifts and made sure she tried them out and was satisfied with the installation. Overall, we were very happy with our purchase and we use the stairlifts every day!
you did the job for me in very short time to help thankyou and your staff is as good as it gets thanks agian
Elevator is working just fine. Service personnel are very cordial and seem to enjoy what they do.
To date, those who have been sent out know the equipment and are able to answer any specific questions. Being prompt for their scheduled arrival times has been extremely beneficial.
Thanks
It's life changing. Great service from the office to the field.
Promptness
Politeness
Knowledge
Cleanliness
The technicians are always polite and professional.
We love Josh! He is a great representative for Arrow Lift. Friendly and extremely competent.
The lift works well. The availability of yearly maintenance is appreciated.
Ease of operation, installation well done. Quiet.
The stair lift is pricey but was perfect for what we needed. We like the yearly maintenance and repair plan. Repairs usually happen in a timely fashion. Techs have been very congenial. As a care provider, I feel supported and cared for by the staff of Arrow Lift.
the sales and service were excellent. Brett was really good at explain what his product best qualities were. The immediate response to help get it installed the very next week was what I need due to the circumstances. the installer was very pleasant and accomplished the job quickly. I would recommend you guys to anyone. thanks Brett
Thorough, timely...done right! Thank you!
Whenever there is a problem Arrowlift responds as soon as possible - always in a reasonable amount of time. Service techs seem knowledgeable and friendly
Very reliable maintenance performed by friendly and professional service people; easy to schedule; maintenance contracts make payments easy
Good Communication, Makes things happens when there is a situation that requires immediate attention.
Product is running good and service techs are competent and friendly.
Very courageous and thorough.
It's was and is a pleasure working with the Arrow lift staff and service technicians.
Prompt and good service!
Great buying and installation experience.
I am pleased to have service every 6 months to know that the elevator is in peak condition. The serviceman is always prompt and friendly.
Fast, clean installation. Works well.
Arrowlift was quick to respond to any question and/or issue we had. Great to work with.
They worked with us to find a good lift at a reasonable price. Installation was quick too. We were told to expect two weeks, it was under one!