Customer Testimonials
Great salesperson, installer and phone support
Courtious and professional.
Everything is very easy to understand and use. Every person I have dealt with has been kind and courteous, always willing to explain and answer all of my questions.
It's everything that was promised so far, but we've only had it for five days and only used it three times, ask me again in about one or two months. In that time I will be able to give you a more accurate description of your product and let you know more about our being satisfied or not.
Just so I know that I haven't wasted my time in giving you my input for this survey, I would like to back from you, if not please don't waste any more of your time or mine. ... Thank you. ...
Friendly employees and easy to use product.
Love the chair lift---opened up my second floor. Installation was timely and professional.
Because of this stair lift, I am able to continue to reside in my house and have no fear of
falling using the stairs to get to the basement for laundry and other necessities. Highly recommend this product.
Everyone who comes for the twice a year service have been very nice.
Well made equipment with friendly service.
professional and friendly service. Answers any questions we have. Comes 2x a year and very thorough
Responsive and cordial service. My chair lift is a life saver!
They have a good price and their service is great.
Hi
I like your service and very nice people talk nice
excellent job
Thanks Kirti Last name removed
Quick and easy
Everything was done promptly and perfectly, from the ordering to the installation.
Very reliable & easy to use!
Scheduling my service was very easy and quick. Technician was very polite and professional.
Kept me informed as to any issues with my elevator.
The stairlift was installed at my sister’s townhome. I’ve seen pictures only; but my sister seems very happy with it. She says it’s sturdy, quiet, and doesn’t take an overly long period of time to travel up or down the stairs. She was concerned that it would be extremely slow! lol
Thank you! The sales rep and installers were very nice and patient with her questions.
Rating says it all. So far excellent product and service.
Quickly identifed the issue and corrected it. Let us know things to watch for.
My new lift chair really looks
Good!
Staff & Technicians are very courteous & professional. Product is second to none.
The technician was great. My only is is I always have to call to set up my yearly service. They used to contact me. Not sure what is procedure.
Products, so far, are excellent! Installer was attentive to details and did a great job.
Salesman and the installation team were all very nice people and easy to deal with. Everything was done exactly as promised.
Lift that arrow put in was done professionally and works great
Service is always Johnny on the spot
Customer service is really great. They’ve been very responsive with questions regarding my chair. The product is very good, and I really like my chair, the only con I have is that the chair only had one(1) speed. There really should be a least a two notch up in speed. I’m only 78 years young, but need the chair just not so slow.
Thanks
Nathan was very helpful. He answered all our questions and made suggestions based on our circumstances. The chair we ended up purchasing is wonderful. It allows my mom to use her basement, which is something she hasn't been able to do for a while. The installer was courteous. He explained everything to my mom so she could understand how to use the chair. If you have any reservations about Arrow Lift or stair lift chairs, know that you shouldn't. These are life-changing.
It works great. I just did a great job installing.
They work. And if/when service is needed, it is done.