Customer Testimonials
We are extremely satisfied with the PDEL home elevator. Service and support has been excellent; recently there was a mixed up service visit schedule, but things work out well.
Wonderful, kind, detailed customer service!
The maintenance man was wonderful. I happened to be at my mom's the day he was scheduled to check her chair out. He was polite, considerate, and very easy to talk to.
They work!
I had an Arrow Lift chair installed going up from the entry way to the main floor at home. The chair works well and helps me to get up and down easily. Ever 3 years the batteries have to be replaced and paid for at the time of service. The technicians that come to do annual maintenance and replace batteries are always very professional and helpful. They do a good job cleaning and maintaining the lift chair. I can usually get an appointment for service within 3-7 days, and the scheduling department personnel are always helpful and pleasant,
Service personnel were professional and courteous
I'd like you more if someone hadn't screwed up and missed an annual maintenance appointment.
Installation went smooth, elevator works great, service techs usually usually on time.
On time, good service people. I was concerned with owning N elevator in my unit. You made it very easy.
Reliable, quick service when needed.
Proactive, professional, on-time, and courteous.
Certifications always on time.
Preventive maintenance program works great.
Thankyou
Bill Andrea
OK to share my name but not the church
Our serviceman, "Rip", was patient, thorough & took time to respond to our questions. We're elderly, very pleased w/ our elevator & depend upon it since our major surgeries.Thanks!
prompt, cheerful routine service by people who know what they're doing
Love my chair ease of using
Helps us going up and down stairs
It works and fits our needs. Service is good.
Great service, well trained, knowledgeable staff. They keep our elevator running well with no issues.
This is a great company and follows through with service and care. The products are excellent and the people are nice to deal with. I would highly recommend them to anyone.
The service provider did not leave a name; however, he was very thorough in his service of my starlift, cleaned, oiled and checked all the parts. He was also very nice and I was comfortable having him in my home. He also taught me about cleaning and self maintenance as well. Thanks to Arrowlift for having such good employees.
Very convenient and makes it easy to maneuver
Good salesman! Good product!
The service rep was excellent.
Prompt service
The lift works well, and service has been good.
Proactive, thoughtful, solution based services.
Well trained and respectful, engaging staff.
On time, thorough and always ready to answer our questions or help us in any way!!
Prompt, professional and friendly service backing a great, reliable chair lift product.
it works fine . except the battery's are a problem
First time visit, elevator was very good. Previously I had difficulty getting an appointment. Tech Daniel was well informed, organized, efficient, and patient when answering questions, updating me on changes due on land lines and elevator emergency equipment.
The gentleman who came to repair it was very professional.
We have had a good experience with Arrow Lift. The company is punctal, easy to schedule annual safety inspections, thorough, and kind.
product seems good. still hesitates sometimes kicking in at the bottom - have to adjust the seat.
service people are knowledgeable and pleasant.