Customer Testimonials
Quit service, professional, polite and knowledgeable.
Honest sales re. Competent installer.
Technicians are knowledgeable, courteous and willing to listen.
Schedulers work with customers in arranging service.
Pricing is reasonable.
The techician knew what he was doing on the install. The equipment works very well and meets our needs.
I restored a Victorian we own that partially burned in 2020. We repurposed this 4000 square foot home into a 6-unit AirB&B. We put in an elevator, Arrow Lift and have been very pleased with its’ form and function. Service has been excellent.
Our stairlift for my husband has been fantastic!! So glad we put it in! And the service call we last had was great! The guy did a great job checking it and cleaning the stair lift and he was very friendly and everyone I speak to is very friendly!
Your service associates are great! My Mother is 89 years old, and the service tech was very patient with her. He took his time to explain things to her and didn't make her feel uncomfortable with the questions she asked!
The whole process from start to finish was flawless. Called for an estimate, had the nicest sales rep meet me at my 92 year old mother's house (who was not happy about this at all!), obtained approval received from family members and installation completed all in less than a week. The installation technician was extremely efficient, adjusted the chair as needed which required some additional work as my mother is only 4'7" and I wanted to make sure her feet touched the ground getting on and off. Immaculate and precise in his workmanship. Stayed with us until my mother was comfortable running it on her own.
Within a day of using it she absolutely loves it and wishes she hadn't been so stubborn for the years that it took me to convince her!
Pricing was very reasonable and the whole family is happy!
Both elevators have worked well and the service has been excellent.
The stair lift is an ingenious piece of equipment. They should be built into all new homes.
Excellent work and great results!!!
I love the chair lift. It is comfortable, moves nicely Long the rail
The installer was knowledgeable and thorough in his explanations on procedures.
Prompt response. Able to assist with issues over the phone if tech unavailable.
the prompt personal service
We would not e in our home wiithout the chair lift. The workers have always been pol;ityer, couteous, friendly and clean. Appreciated.
We have been extremely pleased to manage our medical office with the LU/LA elevator since July, 2019 and secure in knowing his well it has seven IHG visitors and patients. Thank you!!
Service tech was on time and completed the service in one visit.
Waiting for followup about shifting rail
Professional and polite service representatives. I get answers to questions I have.
The installer was very friendly and knew what he was doing. The unit was installed perfectly with no flaws. I would recommend this installer and your stairway equipment to anyone looking for a great product.
My mother is loving her new stair lift! It’s been a game changer for her safety and mobility. Your team was so kind and explained everything she needed to know. We are grateful to find a family owned company like yours that cares for its clients!
Great service
So far our stairlift is very nice and runs very well. DelMario the man that installed the stairlift was so so good. He really should be told by your company of value he is to the company. So noligable about the stairlift. If there was a rating for him there wouldnt be one high enough because he is that good at what he does.
Customer service is the greatest.
Friendly and professional staff
Your company is very easy to work with. I especially like the phone calls beforehand requesting a date/time for service.
We have only had it a few week but I have been very please
The fellow (Dean) that installed it was very helpful and did a great job.
Great customer service. Great conscientious technicians.
Great product so far and the installer was very kind and personable. The sales associate was great as well. They both were very knowledgeable about their products.