Arrow Lift
Arrow Lift – Headquarters
Duluth
MN 55802
United States

Customer Testimonials

Report a concern   October 6, 2022 — Rated 10 out of 10 by Janet Eckhoff Arrow Lift
What do you like about our products and services?

Employees are polite and helpful on the phone and in person. The product has been dependable for over 15 years now and made a significant contribution to my family's quality of life.

Report a concern   October 5, 2022 — Rated 10 out of 10 by M.S.B. Arrow Lift
What do you like about our products and services?

The customer service was excellent.

Report a concern   October 3, 2022 — Rated 10 out of 10 by C.J.D. Arrow Lift
What do you like about our products and services?

Great help to a disabled member of our family. Sturdy and reliable piece of equipment.

Report a concern   September 30, 2022 — Rated 10 out of 10 by Christy Janousek Arrow Lift
What do you like about our products and services?

My husband needed a stair lift after suffering a stroke. The sales rep came to the house, showed me some options and took measurements within a few days. The technician who installed the lift was very personable and knowledgeable and completed the installation in a few hours. I would highly recommend Arrow Lift to anyone who needs help with the stairs.

Report a concern   September 27, 2022 — Rated 10 out of 10 by R.C. Arrow Lift
What do you like about our products and services?

Quality porducts. Taking care of customer needs. Great people to help you.Nate was super nice

Report a concern   September 27, 2022 — Rated 10 out of 10 by W.S. Arrow Lift of California
What do you like about our products and services?

personal service. clean, neat, and prepared to perform maintenance.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Don & Cindy Westland Arrow Lift
What do you like about our products and services?

Very reliable, never had a problem with it.

Report a concern   September 27, 2022 — Rated 10 out of 10 by R.C. Arrow Lift
What do you like about our products and services?

Great telephone support when scheduling. Mike, the technician, is polite and knowledgeable. Work is completed in a timely manner.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Russell Rowe Arrow Lift
What do you like about our products and services?

The product that you installed has provided me with the assistance I need. However, what puts you over the top, in my estimation, is your service department. Your service techs have taken care of the chairs superbly. Mike, the service manager in Cleveland, is one of your company's best assets. I had a stroke and depend on my chairs for movement through my house. When I call him I truly believe he really cares and gets me the service I need as soon as physically possible. Yours is a great company.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Laurie Tindall Arrow Lift of California
What do you like about our products and services?

Our stair lift is sturdy, well made, non intrusive and dependable. The service was top notch. The installer was on time, efficient and kind. All correspondence was clear and fast.
Thank you Arrow for lightening our load in such a professional, pleasant way!
Laura Tindall

Report a concern   September 27, 2022 — Rated 10 out of 10 by R.N.G. Arrow Lift
What do you like about our products and services?

My stair lift works well, is easy to use, and gets service when needed.

Report a concern   September 27, 2022 — Rated 10 out of 10 by Gene Benedetto Arrow Lift
What do you like about our products and services?

I have purchased and use two elevators to make our three level home more accessible after surgery that caused partial paralysis. One is pneumatic and the other is standard cable driven. They work very well. From the beginning, Mike Juhas in sales and Mike Klatt in service have been great to deal with and are very responsive to any minor issues we had, especially in the beginning.

Gene Benedetto
Brecksville, Ohio

Report a concern   September 27, 2022 — Rated 10 out of 10 by Mark Carter Arrow Lift
What do you like about our products and services?

Your service techs are very pleasant, professional and competent.

Report a concern   September 24, 2022 — Rated 10 out of 10 by J.V. Arrow Lift
What do you like about our products and services?

Great start to finish and fast

Report a concern   September 19, 2022 — Rated 10 out of 10 by M.O. Arrow Lift
What do you like about our products and services?

Reasonably priced, reliable

Report a concern   September 18, 2022 — Rated 10 out of 10 by Ron & Ellie Drage Arrow Lift
What do you like about our products and services?

Great customer service and follow through!

Report a concern   September 16, 2022 — Rated 10 out of 10 by Rick Richter Arrow Lift
What do you like about our products and services?

Great product and warranty. Price was also very good. And installation was quick, and parts were something I didn't half to wait on.

Report a concern   September 15, 2022 — Rated 10 out of 10 by J.B. Arrow Lift
What do you like about our products and services?

I feel the technician knows what he is doing

Report a concern   September 15, 2022 — Rated 10 out of 10 by D.K. Arrow Lift of California
What do you like about our products and services?

Quick response, friendly and professional staff. Maintenance requests immediately addressed (and solved).

Report a concern   September 15, 2022 — Rated 10 out of 10 by Linda Wilkins Arrow Lift
What do you like about our products and services?

Mom loves it, without it she would have had to go to a nursing home

Report a concern   September 10, 2022 — Rated 10 out of 10 by M.P. Arrow Lift
What do you like about our products and services?

Great customer service!

Report a concern   September 10, 2022 — Rated 10 out of 10 by W.W. Arrow Lift
What do you like about our products and services?

Only have used about ten times . all was great.

Report a concern   September 8, 2022 — Rated 10 out of 10 by M.L.B. Arrow Lift
What do you like about our products and services?

The technician who came was excellent and would like to have him next time.

I miss Brett Torfin who sold it to me as he was very good and advised me to get the correct lift

I do recommend you to others who I think may have a need and lately to a physical therapist for her patients info

Report a concern   September 8, 2022 — Rated 10 out of 10 by J.L. Arrow Lift
What do you like about our products and services?

Tech was timely and performed great work.

Report a concern   September 8, 2022 — Rated 10 out of 10 by A.N. Arrow Lift of California
What do you like about our products and services?

Fast and reliable service ! Thank you !

Report a concern   September 8, 2022 — Rated 9 out of 10 by J.C. Arrow Lift
What do you like about our products and services?

All is good

Report a concern   September 8, 2022 — Rated 9 out of 10 by J.M. Arrow Lift
What do you like about our products and services?

Service very good

Product - not so much

Report a concern   September 8, 2022 — Rated 10 out of 10 by Cheryl Carver Arrow Lift
What do you like about our products and services?

Excellent service

Report a concern   September 7, 2022 — Rated 10 out of 10 by D.P. Arrow Lift
What do you like about our products and services?

Salesman

Report a concern   September 3, 2022 — Rated 9 out of 10 by Herb Ramerman Arrow Lift
What do you like about our products and services?

Service is sometimes the problem.
Michael Klatt is a good knowledgeable man to start with. But then it depends on the serviceman. I am ALWAYS SATISFIED
WITH THOMAS JACOB. He sometimes fixes the problem others have left.
Your worksheet is DIFFICULT to read, cluttered with 4 dates at top. Would like to see service date somewhere AT TOP.
Also Servicemans Name is sometimes NOT
on sheet, possibly cause its at bottom, IF seen, and gets cut off in printing process.?
Those items are frustrating Herb Ramerman


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