Customer Testimonials
Mark was our first contact and provided all the assistance we could have asked for in a timely and professional manner. Our stair lift was installed by Dale who provided an efficient professional installation, answered all questions while providing a safe environment for both himself and us. Overall, we couldn't have asked for more and a big thanks to all involved!
First name removed & Sue Last name removed
Salesperson Mr. Juhas was very knowledgeable and had good recommendations.
Installer was careful and neat with the stairway and was most helpful teaching me how to
operate the lift.
The installation went so smoothly!!! and it wirks so wonserfully..I am so pleased!
We are accommodating to our new Stannah Siena; Having this Stannah product allows us to stay in our home rather than moving to lodgings we might not feel comfortable in.
We were able to check out the equipment before purchase. After installation they were easy-to-use and get use to using. I would recommend your product to anyone.
Timely response. Nice, helpful people!
It was fast and very good
Everyone involved in the process was courteous and helpful. My Mom loves her new chair lift and that is the best thing about it. Peace of mind and safety. Thank you all.
Great followup and answers
Very informative and helpful staff, convenient and quick installation. Thank you!
I liked how professional the salesman and technician were, the chairlift I purchased was installed quickly and works great. The life time warranty puts my mind at ease.
Quality of product. Our installer was professional,,explained use of stairlift , answered all our questions.
The installer was very professional and courtesy and neat. The product works. Perfectly
Qiiet machine. Nice looking. Works great.
Excellent product. Well constructed. Solid engineering. Very safe. The only trouble we have is swiveling out at the top of the steps. My husband can't seem to master it. So he just gets out without swiveling around. It's a little awkward, but it works fine.
Both Charlie and Trevor were very kind and respectful to my Mom. They were patient and answered all of her questions. They took all the time she needed. They both arrived at the time they were supposed to. I felt the customer service was above reproach.
I also felt that the cost Charlie quoted was a good value for what we were getting.
All in all, I felt that Arrow Lift was an excellent company to work with and I would recommend you to other seniors in need of a chair lift.
Thank you.
Sales rep was awesome. Installer was great.
Matt was a very helpful and attentive salesman. The lift was delivered in a timely manner and installed very professionally. It looks good and works well. We were pleased to do business with Arrow.
The products are made in the USA by a well established company with excellent ratings, which they have earned. Our salesman was well prepared and helped us make the best choice for our needs at a fair price. The installation was done as soon as possible and efficiently and cleaned up, nothing was left to do, but, for my husband to enjoy the painless ease of going up and down the stairs with the stairlift. Thank you for making this a good experience.
The salesman was very nice and easy to work with. Installer was great and explained everything wonderfully in this time of uncertainty.
Brett has been nothing but awesome through this whole time of figuring out what we need. He had us come to the showroom so Tom could try all the chairs so he was able to get what fit him the best. Brett also made arrangements for Andy to take over when he was on vacation so everything went so smooth. Thank you so much, Brett! And thank you Andy!
I also wanted to say that the guy who came to install - I'm so sorry I can't remember his name but he was the best of the best. He did a fantastic, perfect job of installing the lift and he was the nicest young man ever! Thanks to all of you for making a dream come true for Tom to get outside!
We were told about all the things that we should considerWhen choosing a stair lift. That was very helpful!
Customer service was great, quick to set up date to install, short wait for install and the actual install went fast!
Professional estimating and installation processes. Product quality appears to be very good at this initial stage.
Sales person, David St. John and installer, Delmario were both outstanding. Very professional. They took time with us and answered all our questions. Very polite too!
It is working great. The gentleman that installed the life was very kind and caring. He took time to answer all our questions and showed us how to work the chair. Thanks
Everything! You push a button for 1-3 floors and it goes directly to that floor post-haste. The noise is minimal inside and imperceptible outside the elevator. We have 3-5 50+ lbs deliveries each month and carrying them downstairs was difficult and always a worry if my back would hold-out. This electric system is efficient, reliable, beautiful and a huge help in our business.
We Strongly Recommend your Elevator Systems to anyone and everyone who plans to stay in their home to the end and/or works out of their home. We are 'Satisfied Customers!'
Work well and excellent customer service.
We needed access to our upstairs bedrooms and bathrooms after my wife's surgery made it very difficult for her to climb the stairs up to the second level. The chair lift works very well, and we can now stay in our two story home.
Salesman and the crew
Very knowledgeable