Customer Testimonials
The service agents are always friendly and capable.
great professional service
I did have trouble getting a scheduled visit but once that was completed, the service was excellent. The gentleman who came to service my chair lift was efficient and explained what had had done.
went I need someone to and check on my stair lift we never get a call First name removed Sisnero
ArrowLift service staff are very friendly, helpful, knowledgeable, and maintain our equipment with expertise and care. We appreciate the tips provided to help our equipment continue to run issue-free. And they are easy to contact if we have any needs or questions. We highly recommend them!
Dependable
Having the elevator is great. The people in the service department are great and easy to work with. I have to say the installation process was painful.
It’s easy to get in and out of the chair. I feel safe and secure. It runs smoothly and quietly. It’s a blessing to have. Employees are very nice and accommodated my specific needs.
My stair lift is a Stannah but is serviced by Arrow Lift The service received was wonderful. The two you men who were here did a good job and explained everything. My stair lift is running smoothly.
The Warranty Plus plan is well worth obtaining Joseph,technician , has always been prompt,polite, knowledgeable, communicates in detail what the problem is he has resolved.
Stannah Chair Lift is high quality built
Very reputable company
Going on 3 years of having it. It has kept us in our home.
Service people are always courteous and helpful.
Excellent product with exceptional maintenance and support
Works very well and helpful support when I need it.
Great maintenance man, Chris. Very knowledgeable. Love the comfort of the chair.
prompt replies
Your technician was here on time, was very polite and efficient, and completed his work on time.
Quality products & good communication between staff & customer.
I bought a previously own unit [actually 2 for a split entry] and have had issuers only with the unit with a folding track to the lower level as it has to be on the upper part of the track to charge and sometimes we forget to run it back up to charge.
I have been a lifelong tinkered but these a complex units that have a lot of safety feature and without an operations schematic it is hard to do more than basic repairs. The service people are
pleasant and helpful tho. Finally bought the yearly maintenance plan to avoid frustration,
Prompt great service
Diego arrive at exactly the time of the appointment. He was very efficient and and explained what his inspection and service entailed. The service was perfect.
We were dead in the water when our elevator went out of service. Arrow Lift was out the next day and resolved a minor issue. We are pleased by their professionalism and response time. We are so happy to have our lift back in service, as is our 12 yr old Shih Tzu, who doesn’t like to do the stairs!
The chair lift is comfortable and reliable. Custom design and manufacturing made it possible to make a 180 degree turn at landing to connect two floors with a landing halfway between the floors. Service contract includes an annual checkup.
Dependable products and dependable service.
The tech was on time and efficient.
They work well.
It keeps me from having to walk down the stairs and I can’t walk very far because of my feet.
The technician, Jacob Coyle, was very professional, thorough and demonstrated the necessary knowledge to complete the work.
The PVE
The product provided my parents the mobility and help they would not acknowledge they needed. It has helped them so much, and also helps us not be so worried about them climbing or descending the stairs to their bedroom. The team helped to create an affordable solution that works. Thanks Arrow Lift!
I like the people whom you have hired who come to our townhouse