Customer Testimonials
Prompt and courteous as well as knowledgeable
I enjoy the product! I enjoy the basic maintenance program!!
The service has always been excellent. Please notify us when we are due for a check-up. I had to call for the recent service which was over one year from the previous.
Thank you, Name removed
Great service technicians/installers Very efficient ...no wasted time !!!
Dependable, safe stair lifts
I purchased in Arrowlift for my partner over 12 years ago and liked the product at that time. Now I am the one who needs the help managing stairs. The chairlift works very well and is easy to manage. But it is the people you have employed to sell, to install and tomaintain the chairlift that are so impressive. They are respectful, thoughtful, on time, and explain what they are doing and why. Your people are the reason I would recommend your company to others.
Your service was excellent!
Your sales representative was excellent!
Your installer was excellent!
My stair lift makes it easier for me to function in my home. The young man who came to do the annual inspection and maintenance was very polite. I know that I can rely on my lift to operate when I need it.
Great product and wonderful installer. Will help me to navigate my 16 basement stairs due to my MS.
service and kindness were exeptional during a medically stressful time for us.
I appreciate that the young man who came to check our chairs arrived on time. He followed all the protocol necessary in these difficult times. He was also very polite and respectful. The chairs have been working beautifully. They are so helpful and beneficial to my getting around.
THANK YOU, THANK YOU!!
Representative serviced elevator and answered any questions we had. He was very courteous and friendly. Thank you
Installation was great! I love that I am able to go up and down stairs.
Great people and excellent workers
on time and very polite
You are always responsive and helpful whenever needed
I like your product and service. I have one big request. Since I have a contract that is paid, I believe you should call me to schedule the semi annual service. No one from Arrow calls me. If I don't keep tract of when the service is due, it does not get done. This has happened for years. Most business notify someone under contract that service is due.
Enables my family and myself to go from one floor to another safely and comfortably.
We are appreciative of prompt service and respectfulness of staff and service staff.
Convenience
Ease of operation
Safety
Unhappy with seat belt, it is not on your lap, difficulty carrying items
Great service.
Love the product. Stairchair is such a helpful addition to our home.
Arrow lift has provided an excellent product with reliable, courteous, professional service. They are responsive, timely and follow through on what they say they are going to do. The workmen are pleasant, courteous and demonstrate expertise in their field. I strongly recommend this company on all levels.
great service, on time, knowledgeable staff,
Very Efficient and patient with all of my questions.
Ease of use
Works great
Friendly and respectful and knowledgeable.
Have stairlift and VPL in our home. Also have ArrowLift service contract on both
devices. Good products and excellent service. Sales, office staff and service techs are very helpful and professional.
Great customer service and a reliable product.
Service was immediately available when I needed it.
I am disabled so I appreciate the service.