Customer Testimonials
Good Company
I could see the products to choose from and the project seemed to go smoothly with good cooperation bewteen ou building contractor and Arrow's representative.
Great service on fabulous products
Excellent service
Ezra came in and found the problem immediately it was very polite and very knowledgeable
having an elevator is essential to staying in my house. Thank you.
Life saver for my knees and back.
Sales, installation and routine maintenance were all great
Well organized and friendly.
The service tech was on time, very courteous, and explain everything very clearly. Was very knowledgeable. The tech did any necessary follow-up.
Reliability and service.
Good service for maintenance. Good product!
Love my stairlift it's easy to use and makes my life easier. The service techs are so nice, polite and knowledgeable . Can't go wrong with this company.
Quality and fast service
When I have a problem I call and I am given information on how to correct problem or tech comes
Friendly, professional, efficient
Knowledgeable, friendly technicians who show up on time.
The preventative maintenance os very thorough and has avoided any breakdowns
The service technician was very thoughtful with the stair lift and was very helpful answering any questions my mother had about the stair lift.
The stair lift is a wonderful unit that will provide my mother years of service and support
Thank you for being my choice for my parents.
You make every effort to come out when something is wrong with one of our chair lifts. Always answer questions promptly.
Quality product and excellent service.
I can't imagine not having an Arrow stairlift. We would not be able to stay in our house without it. The whole process was so easy and trouble-free from ordering the stairlift to having it installed to getting our first annual check-up to make sure everything is working as it should. I cannot express myself enough to really say how this product has made all the difference in our lives. Thank you for always being so kind, considerate and helpful. We LOVE Arrow Stairlift.
Our Arrow Lift started out as a “just-in-case” stair climbing help and has evolved over time to serving both my husband (Parkinson’s) and myself (balance issues). It has allowed us to stay in our home. It is also extremely good looking and fits in perfectly with our MCM architecture.
Maintenance service
Service is expensive but timely. Chair works properly most of the time.
Good communication. Prompt response to questions. Solid product.
We love our elevator!!
I have an annual maintenance contract for my older stairway elevator. The Arrow technicians do a fine job of servicing the elevator. I am very pleased that they are willing to work on an elevator as old as the one I have.
Good service reps.
Reliable product, friendly knowledgeable and efficient staff.

good service