Customer Testimonials
Charlie was very nice to deal with you. Folks are honest and put in a very good product for a significant price but well worth it. Thank you.
Great communication, precise estimate, and installation completed as promised. Installation and clean up completed in a timely, professional manner.
Great customer service providers, each and every associate contact
Our home elevator is working great for us. Every year you call us to schedule a time for maintenance. In that way we don’t have to remember to schedule. That’s a huge for me on customer service. Techs are very professional.
All good
The elevator is great and has not given me any trouble. The service that is provided is OKAY, that is the reason for 9 star
Friendly technician who seemed to know his trade.
We were not able to enjoy your stair lift, we had to cancel our order because our health situation changed and the stair lift was no longer an option.
We appreciate so much the thoughtfulness and professionalism of your representative,
Todd Frigstad. Todd was kind, understanding and a terrific representative for Arrow stair lift.
We will always recommend your company for those in need of mobility services.
Thank you again for accommodating our special needs.
Name removed
Though difficult to install in existing homes, it serves it’s customers well. Maintenance is expensive.
Makes it possible for us to remain in our home
Very professional
The stairlift made it possible for us to stay in the home we have lived in for. Over 30 years.
Timely service and installation process. A quality product that performs well.
The cost was affordable and the technician answered all my questions and was very professional
Quality of equipment and friendly knowledgeable service people.
Your staff is always very professional and do a great job when they’re at our home servicing our elevator
Reminders of service times.
Nice service technicians.
Install was quick and no mess. Installer was very knowledgeable and explained operation in clear, understandable terms. We like the smooth, quiet ride. Most of all the peace of mind about not falling going up and down the stairs.
Products built well. Didn't care for some bump sounds. But the workers told us louder bump was spliced and can't smooth it. Also, that the -2- was good because sandpaper does some cleaning.
The installers were excellent workers and worked hard the whole time.
Both the salesman, Todd, and the installer, Kyle (I think that's his name), were prompt and good to work with, and I'm happy with the product.
Fast professional service.
The equipment, installation and service has been great. During a very stressful time, the company representatives were understanding and caring. Thank you.
Service, great team, geographic coverage
Ease and timeliness of service
You are polite
It is easy to learn how to operate it.
Stannah stair lift works great. Annual service visits are reassuring.
On time, very friendly, knowledgeable
Fine elevator. We have a service contract and the techs are great once the office schedules them.
He did a great job!