Arrow Lift
Arrow Lift – Headquarters
Duluth
MN 55802
United States

Customer Testimonials

Report a concern   August 23, 2023 — Rated 10 out of 10 by M.J.A.G.D. Arrow Lift of California
What do you like about our products and services?

Professional and polite service representatives. I get answers to questions I have.

Report a concern   August 23, 2023 — Rated 10 out of 10 by Carolyn Schuette Arrow Lift
What do you like about our products and services?

The installer was very friendly and knew what he was doing. The unit was installed perfectly with no flaws. I would recommend this installer and your stairway equipment to anyone looking for a great product.

Report a concern   August 23, 2023 — Rated 10 out of 10 by Angela Ballew Arrow Lift
What do you like about our products and services?

My mother is loving her new stair lift! It’s been a game changer for her safety and mobility. Your team was so kind and explained everything she needed to know. We are grateful to find a family owned company like yours that cares for its clients!

Report a concern   August 18, 2023 — Rated 10 out of 10 by J.L. Arrow Lift of California
What do you like about our products and services?

Great service

Report a concern   August 17, 2023 — Rated 10 out of 10 by J.K. Arrow Lift
What do you like about our products and services?

So far our stairlift is very nice and runs very well. DelMario the man that installed the stairlift was so so good. He really should be told by your company of value he is to the company. So noligable about the stairlift. If there was a rating for him there wouldnt be one high enough because he is that good at what he does.

Report a concern   August 17, 2023 — Rated 10 out of 10 by P.M. Arrow Lift of California
What do you like about our products and services?

Customer service is the greatest.

Report a concern   August 17, 2023 — Rated 9 out of 10 by D.M. Arrow Lift of California
What do you like about our products and services?

Friendly and professional staff

Report a concern   August 17, 2023 — Rated 10 out of 10 by Rick Fanning Arrow Lift
What do you like about our products and services?

Your company is very easy to work with. I especially like the phone calls beforehand requesting a date/time for service.

Report a concern   August 17, 2023 — Rated 10 out of 10 by Jim Gleason Arrow Lift
What do you like about our products and services?

We have only had it a few week but I have been very please

The fellow (Dean) that installed it was very helpful and did a great job.

Report a concern   August 17, 2023 — Rated 10 out of 10 by B.L. Arrow Lift
What do you like about our products and services?

Great customer service. Great conscientious technicians.

Report a concern   August 16, 2023 — Rated 10 out of 10 by P.D. Arrow Lift of California
What do you like about our products and services?

The product fits my needs.
The services are great.

Report a concern   August 16, 2023 — Rated 10 out of 10 by D.A. Arrow Lift
What do you like about our products and services?

Great for moving myself and my kids up the stairs without strain on my body. Great for people in our house with limited mobility too.

Report a concern   August 16, 2023 — Rated 10 out of 10 by Tom Housenga Arrow Lift
What do you like about our products and services?

Prompt, friendly and accurate. Reasonably priced also.

Report a concern   August 16, 2023 — Rated 10 out of 10 by John Kovach Arrow Lift
What do you like about our products and services?

The Stannah Siena 600 stair lift is a quality made product. It's sturdy and works effortlessly. The chair is quiet when moving and does its job without struggling. I have the retracting rail and really like the way it moves off the floor to keep anyone from tripping over it. The seat is plenty big and that's a nice plus. Overall, it's a GREAT product and I found out, it is better to buy it early, rather than wait until you really need a stair lift chair. This is what I did. I know one day I will need a stair lift chair every time I travel up or down my stairs, and mine is already installed. Right now I can use my stairs most of the time without using the chair, but later on when my knees say I need the chair all the time, it's already there waiting for me. SPOILER ALERT ... Even though I can still climb the stairs without the chair, I'm starting to use it more often and the reason I do is because, well why not. Using it is easier on my body and it's really fun to ride.

My install technician's name is Chris. He installed the system by himself and it took him around 5 hours to complete the installation. He was very focused and dedicated to what he was doing. He didn't rush any aspect of the install and that I appreciated. He ensured his measurements and alignments were spot-on. He performed calibration alignments to ensure the chair moved smoothly as designed. He did a GREAT job installing the system. It is rock solid on my stairs and there is no instability in the system what-so-ever.

I know the complete system cost a few dollars and I want mine fully operational for many years to come. As I watched Chris do his magic, I noticed the numerous parts, wires, switches and other gadgets he had to deal with during the install. At that time I realized the difficulty I would have trying to maintain or repair the chair system myself. I couldn't do it, not at my age, even though I have a pretty extensive background in electronics. I was thankful a Performance Plan was offered for the stair lift system at a very reasonable price. The plan I bought is the Performance Plus Plan. This plan alone will keep my stair lift system up and running. Now I have ease of mind concerning my stair lift. If something goes wrong, and things do go wrong, my chair will get the repair it needs. Who could ask for anything more?

Thanks Arrow Lift ...

Report a concern   August 16, 2023 — Rated 10 out of 10 by Carol Wentland Arrow Lift
What do you like about our products and services?

Service person was awesome.

Report a concern   August 12, 2023 — Rated 9 out of 10 by D.K.P. Arrow Lift
What do you like about our products and services?

We really our outdoor Arrow Lift chair. Being elderly, we use it to carry things up and down, like grocery's and other large items, as well as ourselves. It is a life safer!

Report a concern   August 10, 2023 — Rated 9 out of 10 by David Schall Arrow Lift
What do you like about our products and services?

Dale is great. Service is great (from Dale). BUT< the fact that my elevator stopped three times in the last year is inexcusable.

Report a concern   August 10, 2023 — Rated 10 out of 10 by G.L. Arrow Lift
What do you like about our products and services?

Customer friendly service. Well made stairlift. Good service repair.

Report a concern   August 10, 2023 — Rated 9 out of 10 by H.F. Columbus
What do you like about our products and services?

They work

Report a concern   August 10, 2023 — Rated 10 out of 10 by G.K. Arrow Lift
What do you like about our products and services?

Timely service

Report a concern   August 10, 2023 — Rated 10 out of 10 by J.D.R. Arrow Lift
What do you like about our products and services?

Our new stairlift is solidly built and professionally installed, giving confident comfort and safety of use and caretaking of our loved ones! Post installation instruction was provided and courteous attention to our questions was given.

Report a concern   August 9, 2023 — Rated 10 out of 10 by A.S. Arrow Lift of California
What do you like about our products and services?

Tech was very knowledgeable, very familiar with the maintenance needs of my elevator.

Excellent service and friendly!

Report a concern   August 5, 2023 — Rated 10 out of 10 by L.C. Arrow Lift
What do you like about our products and services?

I haven’t had any problems with my lift chair that I’ve had for the last 5 years.
It has truly been a heaven sent having it for me to be able to get to my basement safely to do washing plus a bunch of other things located in my basement. Thank you Arrow Lift.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Nancy Toth Arrow Lift
What do you like about our products and services?

Your product is awesome. It is quiet, and performs as I expected. Perfect!

Report a concern   August 3, 2023 — Rated 10 out of 10 by J.S.A. Arrow Lift
What do you like about our products and services?

Workmen always efficient and friendly. No problems with equipment at all.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Thomas Cray Arrow Lift
What do you like about our products and services?

The person that came out to see us was very good. Knew his product and the Installer was very good as well. Nice job of installation and explanation of how it works. Tom Cray

Report a concern   August 3, 2023 — Rated 10 out of 10 by Bonnie Syverson Arrow Lift
What do you like about our products and services?

The safety and peace of mind it provides

Report a concern   August 2, 2023 — Rated 9 out of 10 by S.B. Arrow Lift
What do you like about our products and services?

Good product, great technician!

Report a concern   August 2, 2023 — Rated 10 out of 10 by R.M. Arrow Lift
What do you like about our products and services?

I would appreciate a telephone call as I have been trying to set up two service contracts. Phone number removed

Report a concern   July 28, 2023 — Rated 10 out of 10 by Myrna&Al Lindeman Arrow Lift
What do you like about our products and services?

I have used Arrow Lift for maybe three years and it has saved my knees I really should have a knee replacement but I have a fib so am afread to go under and am able to ward it off with shots and the lift


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