Customer Testimonials
Professional installation . Product was demonstrated to ensure we knew how to use the stair lift . Would definitely recommend !
The product is fine, the support staff are helpful and explain what they are doing each time they are hear and are very transparent with anything that needs correcting.
Great customer service, speedy installation and the lift is awesome. Does everything they said it would
Arrow lift did a great job from start to finish. The project was well managed and the finished product is exceptional. The client is very happy!!
I am someone who always have many questions. Everyone involved in both selecting and installing the chair had the information I wanted and the patience to explain whatever I asked in the detail I needed.
Very prompt service. The techs knew what they were doing and were very friendly and polite. they explained the running and possible issues with the lift we might encounter and told us who to call and what to do first.
Straight forward product, ease of ordering, and timely installation schedule.
Stannah products with customization provided
Installation was efficient, service from the sales Rep and installers were comfortable and friendly. The chairlift is of good quality and it is just what we were looking for.
Our Salesman, Charlie, was exceptional. He answered all our questions and gave us several options to buy our stairlift. I would highly recommend Charlie to my friends.
Ben was our installation technician. He was totally a gentleman, did great work in a timely manner, and gave us easy to understand directions on operation of the chair. I would highly recommend Ben to all my friends.
Arrow Lift was an excellent buying experience and we will certainly recommend them to our friends.
Dale and Lea Jane Burie
Wausaukee, Wisconsin
The repairman was excellent and very professional and kind as we are senior citizens. Response time is excellent.
Your Representative set the appointment. Your Team came to our home at the agreed upon time, They were in and out within a couple of hours and everything checked out as scheduled. The elevator helps us transport holiday decorations up and down (to storage) as well as the many 40+ lbs boxes I receive each and every month.
Arrow Lift has done a fabulous job of installation and service. We are Satisfied Customers.
Prompt in returning my calls and setting up service. Technicians call before arriving and explain the work being done. Very courteous and clean up after the job.
Excellent employees both sales and installer.
Awesome Customer Service. Technicians are a dream!!
The people who dealt with me were all very helpful and I felt they really wanted to assist me with my husband's mobility problems, not just sell me a product.
Prompt, professional
And personable!
The maintenance service makes it worry free for us.
Our annual maintenance serviceman is very knowledgable & professional. The stair lift chair was a game changer for my husband.
We would like to recognize the outstanding work of Josh, one of the elevator technicians. He has serviced our elevator multiple times and always does outstanding work. One his last visit for routine maintenance, he eliminated an annoying banging noise which had been happening for quite some time, and which other technicians were unable to fix. Josh is also very friendly and personable.
Very professional company. Very responsive, no high pressure sales. They provided us all our options to best fit our needs. Installation was quick, and very neat.
The showroom with operating lifts installed was a big help on deciding the type of lift would work best in our home.
Good follow up after the installation, and responsible prices.
Prompt and professional. Thank you.
The gentleman that came to our home was very professional and great at solving our problem.
Timely, informational, and service men have always been pleasant and professional.
Chair-lift configuration exceptionally accurate, and installation right on-the-money! Entire assembly package a state-of-the-art work: in strength, attractiveness, and smoothness of operation. As to service, your two (2) technicians--from time of unloading the entire unit, with its components, until their departure--performed the entire task in 90 minutes. As to their performance: quiet, efficient with one working from the bottom of the stairs, while the other was engaged at the top. Clean-up at close of the installation was extremely good. Courtesy throughout the 90 minute visit was impeccable!
Great sales and customer service and installation team!
Response time
The technicians are efficient, competent, friendly and respectful. The equipment is well made.
Service is great
The elevator works good and only a couple minor things happened and were taken care of no problem. The service guy has been very polite and good and checks out all our questions that we might have.