- Phone: 604-263-7587
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Customer Testimonials
Staff were friendly and helpful.
Knowledgeable & courteous staff. Great neighbourhood cycle shop!
Always great service!
This is the best bike store in the city. The sales people, particularly Chelsea, are knowledgeable, friendly, and willing to go the extra mile to satisfy the customer. They offer personalized and friendly service.
Work completed as requested at the price quoted. Did not receive an email though to advise that the repair was completed
Attentive and efficient
Great service.
I like the personalized service and am always impressed by the staff’s willingness to go the extra mile to please. I am a big fan of Chelsea’s in Kerrisdale - she’s amazing f!
Trustworthy reliable friendly staff.
Like the booking system for repair, service.
No pushy sales antics.
Staff helpful at all times.
Pleasure to deal with.
Good prices. Friendly staff. Immediate service. Support our local business!
West Point Cycles has been a valuable local bike shop with good products and capable mechanics. Service times can be problematic due to being a smaller shop and located in a heavily populated area with lots of bikers. Best is avoiding the busy season when possible so plan ahead.
Good low pressure sales staff. Knowledgable, but not pushy
Your staff , in my experience, appear to enjoy their jobs and make even the smallest interaction an experience that makes me, as a customer, happy to recommend the store and happy to keep going back.
Chelsea & James very helpful. Good communication regarding pricing of bike servicing.
your friendly, fast, and always do a top-notch job.
Top quality bikes, GREAT service! Great communication. Highly recommend.
Very good service
I’ve only experienced quality products and service! Sarah, and the staff exude a neighbourhood friendly mannerism, which I love! And the main reason I feel comfortable returning to their store. No matter how small my problems seem, I appreciate the staffs unpretentious attitude!
Name removed
The personalized service from Chelsea
Great service and repairs. Always a good job done. Thanks.
The staff
Great service, always helpful
Great service and very friendly/knowledgeable staff
Great service
Great service, prompt and friendly. I’ve purchased 3 bikes now from West Point Cycles and have had all of them serviced there. Never had a problem, always heard promptly if there was anything unusual and usually get a discount.
Very personal, professional and knowledgeable!
Confidence in the knowledgeable staff and the able service engineers.
Well-made products and knowledgeable mechanics give me confidence that I’m getting good advice and service.
Great service friendly staff deserves a raise 🙂
The service was excellent. Helped us get a trax bike for our 2 year old grandson. Great experience for all of us