- Phone: 604-263-7587
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Customer Testimonials
Great service from the Kerrisdale team, especially Chelsea. I trust the techs and teams opinions and advice
convenient location
good products and service
The employees are very professional.
Staff
Personal, professional, prompt with services.
Very friendly and knowledgeable.
You are very knowledgeable and able to help all the time. Thanks!
In August 1999 I purchased three bikes for my wife and two eldest children from the Kerrisdale branch. That brings a certain bond. I have been back there many times since. The person who runs the store, Chelsea, is very knowledgeable. She has also worked hard to help me deal with problems arising from the purchase of two Giant bikes from the Giant store on 4th Avenue. Chelsea had some great ideas concerning the replacement of the rear hubs after only a short period of use, when they were compromised by the ingress of water. I have always been impressed with the servicing at the store. What worries me most is that a new development might lead to loss of continuity with the outstanding care and service provided. I suppose that is progress, but I really enjoyed working with West Point cycles at Kerrisdale for almost 2 decades. I shall not be returning to the Giant store on 4th. I had some very dubious experiences with servicing of the two Giant Talon 2 bicycles I purchased from them. Big mistake!
Customer service is great!!!
Everything!
The friendly, knowledgeable service. Greatly appreciated. Staff always are attentive and no problem is to small.
Quality and problem solving is outstanding
Great customer service. Very friendly and helpful. Always willing to assist with installations
Service is best
everything
Informative, friendly and helpful advice.
Would like to see more choices of clothing especially Jerseys at the stores. Don’t seem to carry many small sizes at Kerrisdale store.
Excellent service and a top mechanic in James!
Matt is amazing; so friendly, efficient knowledgable. Best bike guy in town for our needs. We love trek products too. They haven't let us down. I bought a Giant road bike and haven't liked it but I love the hybrid from your store and my husband loves his Trek roadster.
Your staff provide great friendly service and good buying advice. The products you stock are reliable and high quality so I can rely on them.
Quick, friendly, knowledgeable service.
Know that if there is a problem you will make it right!
Thanks
First name removed
professional service.
Very knowledgeable friendly staff
Friendly staffs who are able to meet my last minute service request and get it done in a timely manner.
Thanks, the bike was ready sooner than expected!
Always helpful when I stop by to check out bikes and sales.
Friendly and Knowledgable service staff and great products at a fare price.
The people are just the best! Chelsea is great along with everyone else.
Product quality is always good, we try and do all our give shipping here.
Chelsea is a great help - very knowledgeable and friendly.
I have been dealing with WPC since 1990. I have purchased many bikes ( in fact all of them) and equipment from you. I have enjoyed the friendly and excellent prompt service you have provided! Thank you for making our love of cycling so enjoyable.
Best regards,
First name removed
Prompt and friendly service, knowledgeable staff.