- Phone: 604-263-7587
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Customer Testimonials
I have known and worked with Chelsea for a number of years and she has always provided excellent service and advice. The staff is knowledgeable and friendly. We enjoy going into the store because we know we will be well taken care of.
You were great help, and went the distance in helping me with learning about the cycle trainer I bought, and also offered me a discount on my purchase. At the same time - you took care of a couple of other things on my bike. Chelsea was the main person that helped me out and took care of me. THANK YOU.
Great mechanics!
Friendly and helpful staff.
Friendly helpful service and practical knowledgeable advice.
Competent and honest.
A community asset!
Staff - who provide excellent over the counter service and good shop repairs. Led by Chelsea and James in front and back office they go out of their way
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Friendly, polite, informed.
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Convenient service and knowledgeable staff. Products are fine but not much choice in clothing or accessories
Very friendly and very detailed description of the service provided by email. Also went ahead to correct the malfunctions which were not noticed by me....so nice.
Product is good enough as chosen by me.... my first ebike and I am enjoying it
Communication and execution was excellent. A new wheel and tire were more expensive that what I’d hoped on a lower scale Trek bike but i needed a solution. My perception was expensive but was very happy with the service and staff.
Your people in Kerrisdale are very helpful and responsive. I came first thing on a Sunday morning, got the service I needed (trainer tire onto my road bike wheel) and was on my way in about 15 or 20 minutes.
Knowledgeable staff, friendly and good service
Great service always.
The diagnosis of a bike wobble was accurate and the problem fixed with a fair price for parts and labour.
The fact that you appreciate your customers
Quality of work and communication
Friendly outgoing knowledgeable
Knowledgeable and friendly staff.
Great customer service and selection of bike lights
The best!
Love Trek bikes. Service was wonderful. Not pushie. lots of information. Thank you
Emma help my twin daughters picked 2 bikes they really like. She is very knowledgeable and patient, we will definitely come back and refer your company to our friends.
Very helpful and professional!
Great people. Great service.
It’s all about the staff
Great products! I also love my bicycle.
Great people who are committed to their customers.
Very knowledgeable and helpful.
James, Chelsea and the team provide great service.

Fast and friendly.